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Client Services Executive
2 months ago
Do you have a passion for media and technology? If so, this could be your dream role
Job Title: Client Services Executive
Location: Taunton, Somerset
Contract Type: Permanent
Salary Range: £24,000 - £27,000 per annum
Are you passionate about the media industry and technology? Do you enjoy working with large data sets and providing excellent customer support? If so, we have an exciting opportunity for you
Our client, a global software company specialising in products for the media industry, is seeking a Client Services Executive to join their dynamic team.
We supported this company with a new recruit earlier this year and this is what they have to say about their experience so far...
'My first few weeks have gone really well, I have spent my time learning the ropes, sharing great banter with new colleagues (all of which are super friendly), meeting colleagues in different offices across the world, virtually for now, although there has been talks regarding the arrangement of overseas trips in the near future, which will be incredibly exciting and such an amazing opportunity. It really seems that they care about who is working for them and want everyone to be happy, healthy and successful. Currently it just keeps getting better and better'
Responsibilities:
Provide outstanding application support for company's suite of software products
Diagnose software errors and collaborate with developers on bug fixes
Identify and resolve data and reporting issues, coordinating reissues with external data providers
Offer training, support, and troubleshooting to clients via phone and email
Assist clients in accessing and utilising company data analysis and planning softwareRequirements:
Highly computer literate with good knowledge of Excel and other Microsoft applications
Strong mathematical and statistical skills
Comfortable working with large data sets and conducting detailed analysis
Excellent communication and interpersonal skills, with a professional telephone manner
Attention to detail and problem-solving abilitiesPerks and Benefits:
Competitive salary range of £24,000 - £27,000 per annum
Full training on the use of internal support tools
Opportunities for professional growth and career development within this fast-growing company
25 days of annual leave, plus Bank Holidays, increasing with length of service
Generous employer contribution to company pension schemeJoin our client's team and become part of a global organisation that works with industry-leading brands. Take this opportunity to make an impact in the media industry and embrace the exciting challenges that come with it.
If you are an outgoing, friendly, and proactive individual with a passion for media and technology, we want to hear from you
Please either apply online, send your CV directly to (url removed) or call Debbie on (phone number removed).
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
