Customer Partner

We have exciting opportunities for a Customer Partner (Landlord) to join our team based at our Wishaw office on a flexible, hybrid basis of home/office working. In return, you will receive a competitive salary of £23,598 – £25,401 per annum plus £286 monthly car allowance.

About Trust Housing  

Trust Housing Association is a national housing, support, and care provider, offering a range of accommodation and support services.  We have over 4000 properties across 23 local authority areas from the Highlands and Islands to Dumfries & Galloway.

About the role:

As a Customer Partner (Landlord) you will be supporting our customers who are located in Wishaw, North Lanarkshire.

In return for your enthusiasm and commitment as our Customer Partner (Landlord), we will offer you:

21 hours per week with flexi-time on a permanent contract, working Wed/Thurs/Fri

Competitive salary of £23,598 – £25,401 per annum

Car Allowance of £286 per month

Access to paid training & continued personal development

A choice of pension scheme with employer contributions

Generous holiday entitlement

What we’re looking for in our Customer Partner (Landlord):

As the face of Trust to our customers, you will be driven and enthusiastic, with a passion for delivering an exceptional front line housing management service.  A familiar face within the neighbourhoods in which you operate, you will be empowered to make the right decision at the right time, ensuring seamless service delivery, right first time for every customer.

With a good working knowledge of the housing sector, including experience of arrears management, void and allocations, estate management and anti-social behaviour.  You will have excellent written and verbal communication skills and have excellent computer literacy skills with experience of Microsoft Office applications.

Closing Date:  Monday 2nd December 2024

If you feel you have the skills and experience to become our Customer Partner (Landlord) and you’d like to work with a prestigious and well-established company working in a person-centred culture that puts people at the heart of all we do, then we’d like to hear from you.

We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry

Blended Working

Trust operates a blended/hybrid working approach and you will have the opportunity to work flexibly from both a remote location (‘home’) and your contractual workplace ('office') should you choose to do so. We have offices in Edinburgh, Glasgow and Wishaw and developments across Scotland.

Trust is an Investor in People Platinum accredited employer, a Leader in Diversity, and a great place to work.

We are an equal opportunities employer and welcome applications from all sections of the community.

Trust Housing Association is a Registered Scottish Charity - SC(phone number removed)