Aftersales Advisor

Aftersales Advisor - Hyndburn area

Franchised Motor Dealership

Our client, a fantastic employer, well established franchised dealer group, is looking to recruit an experienced Aftersales Advisor (Parts/Service)

As a Parts/Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary.
Dealing with customers' requirements for service and repair work in an efficient and courteous manner.
Dealing with trade customers in the Parts department
Dealing with workshop, stock up-keep
To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department.
Deliver exceptional levels of customer service
You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager.
You will have experience in the role, ideally within a franchised car dealershipFurther training and development with HUGE career prospects

Do you have exceptional customer skills or experience in a customer service advisor role?

What's on offer:

Very realistic bonus & commission scheme
25 days annual holiday rising to 27 days
Manufacturer training and development
Competitive salary
Family run business
Pension scheme
Life Insurance Benefit
Staff referral scheme
Drive a brand-new car with our generous manufacturer discounted schemes

Benefits:
Company pension
Employee discount
On-site parking
Referral programme

Working hours/days:
Mon - Fri - 8am to 6pm - Can be flexible with start finish times
Sat - 8:30am - 12:30pm (Alternate Saturdays)

Salary:
£28,500 + basic
£35k + OTE (Uncapped and people earning MUCH more)

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission