Head of Mortgages

Are you an experienced Lending professional who has worked within standard and niche secured mortgage markets and is able to lead on new lending opportunities and complex lending solutions? If so, this could be the role for you

Marsden Building Society are looking for a Head of Mortgages to join their growing organisation. The successful candidate will oversee the mortgage lifecycle from onboarding, administration, collections and customer retention.  You will be responsible for managing the first line underwriting assessment, supporting the underwriters with pipeline management and continuous process improvement. This is a key role in shaping the strategic direction of the lending function, supporting niche lending activity and complex lending solutions.   As our Head of Mortgages, the successful candidate will operate as a member of the Society's Senior Leadership Team.

With a strategic mindset and excellent interpersonal skills, the Head of Mortgages will translate the Society’s business plan strategic objectives into a Lending operations plan to ensure the required outcomes are achieved for new business generation and retention. Possessing excellent attention to detail they will ensure adherence to regulatory requirements, overseeing the evaluation and underwriting of mortgage applications while maintaining the highest levels of service to mortgage intermediaries and applicants.

The successful candidate will be forward thinking, seeking to drive and shape ideas into project deliverables. They will demonstrate effective resource and capacity planning to support new business enquiries and the servicing of existing member accounts.

A subject matter expert, with a thorough knowledge of Policy and underwriting guidelines, the Head of Mortgages will be the decision maker on all of the day to day running of our Lending operation.

Reporting into the Operations Director, this is an exciting role for an experienced candidate to join our team and help to drive forward and shape our Lending business.

So what’s in it for you?

Rated very good for employee engagement (Best Companies 2024), we are a progressive organisation that values individuality and diversity. We are signed up to the Women in Finance Charter and are proud to have a 55% female Senior Management Team. We are an accredited Living Wage Employer and operate with purpose. We are passionate about the communities we serve, with support for community groups delivered through annual donations from the Marsden Building Society Charitable Foundation alongside colleague volunteering days.

This role is advertised on a full-time basis, working 35 hours per week. While the successful candidate will need to attend our Head Office in Nelson for 30% of their working week, we have embraced hybrid working and aren’t restricted by geography. Hiring the right person who shares our values and demonstrates the key skills required for this role is far more important to us than rigid working patterns and where someone chooses to live.

In addition to the competitive salary on offer, we also provide an attractive suite of benefits including a generous annual leave entitlement, contributory pension scheme (with 10% employer contribution), life assurance, simply health cover, and discounted memberships.

Apply today

To read through the full job description please visit the careers page on our website. If this sounds like the perfect role for you, then we hope you will apply by sending your CV and covering letter detailing how you meet the criteria outlined in the job description by 4pm on Tuesday 10th December. We are hoping to hold virtual first stage interviews week commencing 16th December with second stage face-to-face interviews scheduled in the new year.

Please note – we are not accepting support from agencies at this time and are looking to engage with candidates directly