Learning & Development Coordinator

2 weeks ago

Holborn, United Kingdom CV-Library Full time

The Role

As a Learning and Development Coordinator, you will work within the People, Talent & Culture Team to lead employee learning and development across ZTP. You will work cross-functionally to understand ZTP’s learning needs before designing and delivering corresponding development programs in a multitude of learning formats, including a mentor program.

Additionally, you will be responsible for Performance Management, which monitors past performance, but also couples that with Performance Development, which focuses on ongoing and future performance.

Outcomes

*Design and deliver a effective learning program, developed from the baseline existing program.

*Develop and operate a clear needs assessment and reporting structure to monitor success.

*Foster a culture of coaching and learning within ZTP to drive engagement from all stakeholders.

*Continuously drive learning & development within ZTP, enabling us to achieve our goals and objectives.

*Handle unexpected L&D situations to the benefit of the company’s outcomes and values.

*Enable the success of all ZTP employees.

Main Duties and Responsibilities

Learning Program Facilitation, Design & Delivery

*Develop, implement, and deliver engaging learning programs, workshops, and training sessions (both online and in-person).

*Collaborate with department heads to identify training needs and create tailored learning solutions.

*Support the design of e-learning modules, using Learning Management Systems (LMS) and other digital tools.

*Facilitate and at times deliver leadership development training.

Needs Assessment & Analysis

*Conduct training needs assessments (TNA) to identify skill gaps and development opportunities across the organization.

*Analyse employee performance data and feedback to evaluate the effectiveness of learning initiatives.

Content Creation & Management

*Create training materials, including presentations, guides, and job aids.

*Maintain an up-to-date library of learning resources and ensure content is relevant and accessible.

Stakeholder Engagement

*Partner with internal stakeholders (HR, department heads, senior leaders) to align L&D initiatives with business goals.

*Serve as a point of contact for employees seeking development opportunities.

*Design and create mentoring and coaching programs that support and contribute to employee growth and fulfilment.

*Provide coaching and mentoring to individual employees.

Evaluation & Reporting

*Measure the impact of training programs using surveys, assessments, and feedback mechanisms.

*Prepare regular reports on training activities, participation rates, and ROI for senior management.

*Use data to make recommendations about alterations to the L&D approach that may deliver greater results.

*Collaborate and work cross functionally with all departments and teams across ZTP to build and maintain meaningful relationships.

Continuous Improvement

*Stay up to date with L&D best practices, industry trends, and new learning technologies.

*Recommend innovative learning solutions to drive a culture of continuous improvement and lifelong learning.

*Influence and develop leaders to promote a performance culture through effective utilization of tools such as Talent Planning, including Career Planning Partnership and Performance Reviews.

Strategy, Vision, Objectives & Operations

*Ensure the ZTP’s culture and brand are visible and consistent in training and development services.

*Conduct a skills and capability assessment/building a skills and capabilities portfolio for the Company.

*Develop a coaching culture across ZTP.

**Essential Knowledge Requirements**

*Career Development & Progression

*Talent Trends & Labour Markets

*Expertise in high potential development

*Aligning business strategy with the organisational, departmental and employee training and development needs

*Managing the development and implementing a professional growth programs

**Desirable Knowledge Requirements**

*Energy Industry Knowledge

**Essential Skills & Abilities**

*Proactive and think outside the box

*Good presentation skills

*Excellent verbal and written communication skills

*Excellent listening and reflective skills

*Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy

*Excellent organizational skills, attention to detail and time management

*Problem solving and using initiative to solve any issues

*Works well under pressure

*Critical thinking and problem-solving

*Strategic thinking

*Active listening and reflective skills

*Curious

*Attention to detail

*Excellent communication and influencing skills

*Build and manage interpersonal relationships at all levels

*Flexible

*Strong team player

*Collaborative

*Build meaningful and rewarding relationships

*Seek to understand and a good listener

*Emotional intelligence

**Essential Experience Requirements**

*5+ years experience in roles responsible for high potential development, leadership development, senior level group facilitation, organisational development or related areas

**Essential Education & Qualification Requirements**

*L&D Qualifications CIPD Level 3 & 5

*Bachelor's degree in Organisational Development, Human Resources or related field required

**Desirable Education & Qualification Requirements**

*L&D Qualification CIPD Level 7

*Equivalent combination of education and related experience

**Other Characteristics**

*Willingness to accept other duties as assigned

*Ability to travel and to work overtime as needed

*Must be able to work with sensitive and highly confidential informatio

**Personal Qualities**

*Personal style that is in line with the ZTP culture, values and behaviours

*Act as a brand ambassador and communicate respectfully and effectively with all stakeholders across the business

*Structured problem solving, analysis & methodical mindset

*Self-motivated individual with initiative to prioritize workloads and tasks

*Commercial awareness

*Patient

*Creative

*Positive attitude to continuously improve

*Manage multiple projects at the same time

*High degree of independent judgment

*Resilience and adaptable to change

*Positive attitude

**ZTP Company Benefits**

*Competitive Compensation Package

*25 Days Annual Leave plus Bank Holidays

*Vision Reimbursement

*EAP with Health Assured

*Flu Vaccine Reimbursement

*Nursery & Childcare Salary Sacrifice Scheme

*Pension

*Family Friendly Policies

*Remote Working

*Flexible Working Options

*We Work Office Membership

*Quarterly Team Get Togethers

*Recognition Scheme

*Referral Scheme

*Cycle to Work Scheme

*1 Day Paid for Volunteering to Support Local Community

*Home Office Set Up

*Travel Expenses Reimbursed by ZTP

*Learning & Development Opportunities

*Career Pathways & Promotion Opportunities

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