Gas Service And Breakdown Engineer

1 month ago

Stevenage, United Kingdom CV-Library Full time

Gas Breakdown Engineer / £52,000 plus overtime and a chance to earn commission SG Postcode and surrounding Post code Areas .

Great opportunity to join a well established, Expanding company

We have been the go-to boiler guys since 2010, we are a multi-award winning business that is customer-centric and team-orientated. When working with as a full-time gas breakdown engineer, you will experience a collaborative, engaging, and motivating environment that is packed full of financial incentives.

Along with the points mentioned above, our logistics team will also take care of all customer communication on your behalf, enabling you to focus on your workmanship, punctuality, and customer service.

We pride ourselves on providing an excellent customer experience from start to finish, and this is further reinforced through our 1000’s of reviews on Trustpilot (rated 4.8/5), Google (rated 4.7/5) and Checkatrade (rated 10/10). If you are an individual that put’s the customer at the forefront of everything that you do, then we would love to hear from you.

Job Specification

As a Gas Breakdown Engineer, you will play a critical role in maintaining our reputation for delivering exceptional boiler services. Your responsibilities will include:

1. Diagnosing and repairing boiler breakdowns efficiently across our full coverage area.

2. Completing remedial work on existing installations to uphold quality standards.

3. Applying electrical knowledge, including fault-finding on 230v controls, wiring heating systems from scratch, and working with smart systems like Hive.

4. Effectively diagnosing and resolving system circulation issues.

5. Replacing 2/3 port valves, pumps, and occasionally TRVs, with a preference for using techniques such as system bungs or depressurization over full drain downs when appropriate.

6. Delivering excellent customer service, ensuring satisfaction at every interaction.

7. Driving extensively between appointments, with route support provided by our logistics team.

8. Up selling additional services and works to customers with commission opportunities

This role requires a skilled, organized, and customer-focused individual with a passion for problem-solving and a proactive approach to challenges. Join a team that values expertise and rewards dedication

What We Need From You

1. A valid and up-to-date Gas Safe registration card.

2. Minimum of 5 years of experience handling boiler breakdowns.

3. A full UK driving license with no more than 6 penalty points.

4. Punctuality, strong organizational skills, and keen attention to detail.

5. Exceptional communication skills, a professional appearance, self-motivation, and a positive attitude.

Benefits

1. Customer service incentive program

2. Free company van

3. Free company fuel card

4. Free iPhone and uniform

5. Stable monthly salary (we have been in the industry for 14 years)

6. Office and field support available whenever you need assistance

7. Opportunity to up sell to customers and earn commission

Job Type: Full-time

Pay: £52,000.00-plus over time / Commission

Schedule: 8 hour shift

Any application screener question(s) to ask?

Would you know the Answers to these questions ? as this would help application etc

* If you have installed a vertical flue through a loft and builders have boxed this in, what would you be looking for under building regulations part J? If they are not there, how would you categorise the flue installation according to IGEM/G11 until rectified ?

*

* Can you give us the times and pressure for a tightness test on a low-pressure domestic meter?

* We require a fitter to have experience with electrics, are you familiar with installing Hive and Tado Thermostats?

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