Repairs Coordinator

1 month ago


Hemel Hempstead, United Kingdom CV-Library Full time

About Us

Hightown is a charitable housing association operating principally in Hertfordshire, Berkshire and Buckinghamshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.

We currently manage over 9,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver over 500 new affordable homes each year.

About the Role

We currently have an opportunity for a part time Repairs Coordinator at our Head Office in Hemel Hempstead. This will be 21 hours per week working Wednesday, Thursday and Friday.

As a Repairs Coordinator you will be responsible for the provision of a professional customer focused front line service for Hightown's internal and external customers in the delivery of the responsive repairs service.

The successful candidate will take repairs requests from residents and site staff, place orders with approved contractors, update the property database and assist with the processing of contractors invoices.

You will be self motivated with a commitment to improving our services and working collaboratively with colleagues.

Th Benefits

We offer a range of benefits which include:

Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service

£16,272 pa for a 21 hour a week contract 

Regular support from your line manager and colleagues

Annual bonus based on satisfactory performance 

Monthly attendance bonus on top of your basic salary

Annual salary and cost of living review

Commitment to health and wellbeing with the Five Ways to Wellbeing

Ongoing professional development and support to deliver outstanding services

Workplace pension scheme and life assurance of three times your annual salary

Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us

Friendly and supportive team environment

Employee assistance helpline

Well-equipped on-site gym

Closing date: Sunday 8th December 2024

Interview date:  Monday 16th December 2024

We are an Equal Opportunities & Disability Confident Employer.

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