Customer Service Coordinator

1 month ago


Jacobamps Well, United Kingdom CV-Library Full time

Fantastic Opportunity: Customer Service and Sales Coordinator
Location: Guildford - on-site
Salary: £30,000 - £35,000 per annum (depending on experience) plus excellent benefits
Hours: 08:00 to 17:30 Monday to Friday and 07:00 to 12:30 one in three Saturdays.
Do you thrive in fast-paced environments, love customer service, and want to be part of a company that is making a real impact on the environment? We are looking to recruit a Customer Service and Sales Coordinator from construction, waste management, skip industry to join our client’s busy team based in Guildford.
Role:
* You will be responsible for dealing with a range of Customers incoming telephone calls, from National Construction Companies through to small, independent businesses and private householders.
* Working in a telephone-based customer service office, you will have a passion for delivering an excellent Customer experience that will enable my client to continue our growth through repeat and new business.
* You will understand my client’s business to promote all the services they are able to offer and identity opportunities for cross selling.
Ideal Candidate:
* Excellent communication skills.
* Experience using bespoke in-house sales systems or customer databases.
* Ability to engage with a diverse range of customers.
* Proven track record in inbound telephone customer service.
* Ability to learn products and services to cross-sell.
* Strong organisational skills for day-to-day administrative tasks.
PLEASE ONLY APPLY IF YOU HAVE EXPEREINCE IN CONSTRUCTION, SKIP, WASTE MANAGEMENT INDUSTRY.
What We Offer:
Comprehensive benefits package including Private Health Care, Life Cover, and Pension.
DMA recruit and source candidates into Service Led Organisations across the Industrial and Commercial space in UK & Europe working with senior, middle management and entry level professionals. If you are looking for a career in Sales, Marketing, Operations, Commercial, Supply Chain, Logistics, H&S, Financial, Engineering, Technical DMA have a portfolio of clients covering numerous sectors: Infrastructure & Construction, Manufacturing, Environmental & Recycling, Business Services, Engineering and Logistics


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