Deployment Technician

Inside IR35 Contract

Hybrid in Hayes office

Job Description:

We are looking for a skilled and detail-oriented Deployment Technician to join our team. The successful candidate will be responsible for the deployment, installation, and support of hardware and software systems, with a focus on warehouse/asset management, hardware configuration, and provisioning. This role requires a blend of technical expertise, problem-solving skills, and excellent communication.

Key Responsibilities:

1. Warehouse/Asset Management:

* Manage inventory and asset tracking systems.

* Oversee warehouse operations and ensure accurate record-keeping.

1. Hardware Configuration, Distribution, and Provisioning:

* Configure and distribute hardware for end-users.

* Provision devices with iOS and Mac OS X.

1. Software Deployment:

* Install and configure software applications, operating systems, and updates.

* Ensure software licensing compliance and proper documentation.

1. System Configuration and Support:

* Perform system diagnostics and troubleshooting to resolve hardware and software issues.

* Provide technical support to end-users, including remote assistance and on-site support as needed.

1. Specific Software and Hardware Management:

* Utilize Omnitza for asset management and tracking.

* Administer Jamf for managing Apple devices.

* Deploy applications and manage device configurations using Jamf.

1. Documentation and Reporting:

* Maintain detailed documentation of deployment processes, configurations, and system changes.

* Generate and submit deployment reports and logs.

1. Collaboration and Training:

* Collaborate with IT team members and other departments to ensure smooth deployment processes.

* Provide training and guidance to end-users on new systems and applications.

Required Skills and Qualifications:

* Technical Skills:

* Proficiency in hardware installation and troubleshooting.

* Strong understanding of operating systems (Windows, macOS, Linux) and software applications.

* Experience with networking concepts and equipment, including routers, switches, and firewalls.

* Familiarity with asset management tools like Omnitza.

* Experience in configuring and provisioning hardware.

* Proficiency with iOS, Mac OS X, and Jamf administration