Account Manager
2 months ago
Our client are seeking a talented Account Manager to maximise online business opportunities. Working closely with the in-house digital team, the account manager will be responsible for engaging with customers and maximising sales opportunities for their e-commerce business.
Client Details
Our client is a well-established manufacturing and production company, selling products to B2B and trade customers, who have launched an e-commerce arm to their business. A market leader in their product category, they are headquartered in Manchester, they serve clients both domestically and internationally.
Description
For The Account Manager - E-commerce business role, responsibilities will include:
Develop and implement strategic e-commerce plans to achieve sales targets.
Taking ownership for platforms including Shopify website, Amazon, and Ebay - reporting on sales targets.
Following up with trade customers, and maximising new business opportunities.
Manage online product and category pages with an emphasis on customer experience.
Analyse data to monitor website performance and customer engagement, making adjustments as necessary.
Coordinate with IT department to ensure website functionality and performance.
Oversee and manage company's overall e-commerce presence.
Work closely with digital marketing team to drive traffic to website.
Being involved with key customers and sales journey's where necessary.Profile
For the Account Manager - E-commerce business business role, candidates should have:
* 2+ years experience in sales led account management positions
* Confident communication skills, comfortable being customer facing.
* Ideally experience working for an e-commerce business.
* Familiarity with seller channels such as Amazon seller central.
* Familiarity with channels including Shopify, Amazon, and Ebay.
* Willingness to attend customer and trade events where necessary.
* Ideally B2B - trade product experience - not essential.
* A hands-on approach and a keen eye for detail.
Job Offer
On offer for the Account Manager - E-commerce business Manager role:
A competitive salary range of approximately £36,000 - £40,000
Performance bonuses.
Opportunity for hybrid working.
Work for an established team
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