Coordinator - Residential Sales and Lettings

Location: London Barnes
Contract Type: Permanent/ Full time
Salary: Competitive
Hours: 9 am to 6 pm, Monday to Friday

We have an exciting opportunity for an experienced administrator/coordinator to join our thriving residential lettings and sales team based in Barnes, London. As the team Coordinator, you will be responsible for the provision of highly efficient administrative support to the team by undertaking a wide variety of tasks including invoicing, call handling, typing and preparation of communications and documents, maintenance of file systems and diary management.

As the Sales and Lettings Coordinator, you’ll be joining a team of 6 comprising of Property Managers, Assistants and Sales/Lettings Negotiators servicing a variety of clients within the Borough of Richmond upon Thames. Clients include Kew Authority and all relocation agents. A full overview of the Barnes office can be found here Barnes Estate Agents | Property | Carter Jonas. In addition, we are a very sociable and relaxed office with a variety of different activities for individuals to get involved in, including work socials and regular gatherings.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on In addition, we welcome applications from those seeking flexible or agile working arrangements and can be discussed at the application stage.

Main tasks:

• Produce accurate and well-presented documents including reports, client correspondence, presentations within agreed time frames
• Progressing tenancies: drawing up offer letters, contracts, switching over utilities, sending works orders, arranging pre-tenancy works such as check ins, professional cleaning, gas safety certificates, EICR.
• Liaising with tenants and landlords regarding incoming and outgoing tenancies.
• Copy typing, and drafting of letters, reports, invoices, property particulars etc.
• Input to diaries and organising meetings
• Deal with change of sharers i.e. produce Addendums or Deeds
• Ensuring new tenancies proceed smoothly with all correct documentation completed in a timely manner.
• Carry out timely and accurate administration of databases
• Provide a high level of efficiency and customer service to all who visit or contact the office
• Provide general administration support to the office including other partners, managers and staff as reasonably required
• Handling enquiries over the telephone or personally in reception and taking any necessary action
• Maintain close communication with other administrators across different divisions to help always ensure efficient running of the department
• Provide a high level of efficiency and customer service to all who visit or contact the office.

What will it take to be successful?

We are seeking someone with excellent administration/coordination skills. You’ll have strong customer service, excellent written and verbal communication skills and good time management. Additionally, you’ll be a strong team player, with the ability to work well under pressure to meet deadlines. You will also be IT literate and proficient in Microsoft packages including Word, Excel and & Outlook and comfortable working with databases and any relevant software.

You may have experience in the following: Sales and Lettings Administrator, Estate Agent Coordinator, Property Sales Coordinator, Lettings Administrator, Residential Property Coordinator, Real Estate Coordinator, Property Management Coordinator, Sales and Lettings Negotiator, Lettings Officer, Property Operations Coordinator, Residential Lettings Coordinator, Real Estate Administrator, Lettings Support Officer, and Property Sales Administrator.

REF-(Apply online only)