Sales Consultant

We have an exciting opportunity for a Sales Consultant to join our team within Vistry Cornwall South West, at our hubs in Cornwall. As our Sales Consultant, you will carry out all aspects of the day-to-day management of the sales function in accordance with our Vistry customer journey; taking ownership of the process through the maintenance of necessary records and documentation.
We are pleased to say, this role can accommodate agile working arrangements.
Let's cut to the chase, what's in it for you...
Competitive basic salary and annual bonus Mileage allowanceAgile working possible (dependent on role)Up to 33 days annual leave plus bank holidaysPrivate HealthcareEnhanced maternity, paternity and adoption leaveCompetitive contributory pension schemeLife assurance - 4 x your annual salaryShare incentive schemesEmployee rewards portal with many more benefits...
In return, what we would like from you...
Behave in line with our company values - Integrity, Caring and Quality5 GCSEs / GCE including Mathematics and English (at C grade or above)A Levels in any disciplineExperience working in a customer facing role delivering under pressureExperience in generating leads and sales through telephone-based business developmentProven track record of achieving sales targetsProven track record of exceptional salesExcellent IT skills with demonstrable knowledge of Microsoft Office toolsComfortable using multi-channel forms of communicationAbility to handle complaints and difficult situationsStrong negotiation and sales skillsProven track record of successfully completing the sales process with customersExcellent administration and organisational skillsAn interest in property and the housing marketGood planning and organisational skillsExcellent communication skillsThe ability to work under pressure and meet sales targetsWilling to be flexible in respect of day-to-day duties and hours workedWilling to travel to all sales sites, including regional officesFull driving licence and access to a suitable vehicleWilling to work weekendsWilling to travel to all marketing suites, including regional office, within the division as requiredPatience and ability to remain calm under pressureA friendly, trustworthy, and professional attitudeSelf-starter: ability to make good business decisions in a time-pressed environmentGreat communication skills and proven ability to work both alone and as part of a teamStrong sense of ownership and desire to performTarget driven/focused attitude
More about the Sales Consultant role...
Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s) within the hub.Create and deliver informative and clear sales pitches and tours of the show home and development.Negotiate with customers to ensure the best sales outcome for the business.Utilise all technology available to ensure innovation in generating sales across a hub environment and in differing economic conditions.Effective management of appointments with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.Have a detailed knowledge of the build progress on your development through effective communication with the onsite Build Manager and his/her team.Have detailed knowledge of all plots available and upcoming within the development.Proactively manage and follow the sales process and customer journey as per the Vistry process and procedures utilising the technology provided; Ensure every customer contact is recorded on the relevant CRM system and in line with GDPR.Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.Proactively working as a member of the sales team and demonstrating effective team working skills as part of a 'hub' environment.Deal with all customers in a polite, friendly and efficient manner.Ensure that customers are kept fully and regularly informed of the progress of their purchase.Respond to all cancellations making every effort to 'save' and if necessary, renegotiate the reservation.Have detailed knowledge of all relevant purchase assistance schemes and alternative developments.Ensure competitor analysis is undertaken as determined by Sales Manager.Carry out daily tasks required for your development including but not limited to; green space review; presentation; website review.Take responsibility for all company property and equipment across each site within the specified sales hub. Finally, let's tell you a bit more about us...
We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most.
You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.
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Benefits
Agile Working
Offers a flexible way of working.
Annual Leave
Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days.
Pension with Legal & General
Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available.
Volunteer Days
With 2 paid volunteer days a year, you can give back to communities and charities.
Regional Office Location
Why Vistry
Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.

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