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Retail Auditor

2 months ago

west london, United Kingdom British Heart Foundation Full time

Are you an experienced Retail Auditor with a passion for making a difference?Can you help to improve our shops and stores whilst exceeding operational standards?

If so, you could be the Retail Internal Auditor we are looking for
About the role
As a Retail Internal Auditor, you'll be at the heart of our mission to improve the efficiency and standards of our Retail estate. You'll play a crucial role in providing assurance to Senior Management and Trustees that our Retail Outlets are operating as expected including reporting on Health & Safety and Income.
Key responsibilities include:

  • Conducting comprehensive audits of British Heart Foundation (BHF) Retail shops and stores to ensure operational standards
  • Identifying weaknesses, shortfalls, and areas for improvement
  • Lead investigations and projects
  • Collaborate with and train Shop and Area Managers to meet and exceed operating standards and implement recommended changes
  • Act as a driver for change and continuous improvement within our retail operations

About the team
Our Retail Internal Audit Team is a vital component within the overarching BHF Risk & Assurance Strategy, seamlessly integrated into the three lines of our defence model. An essential hallmark of our team is its proactive approach, offering unwavering support to the Retail Directorate. Our primary focus is on driving continuous improvements and operational efficiencies, all while upholding a high degree of independence in our reporting, thereby ensuring robust assurance throughout the BHF.
Working requirements
This is a field-based position, working from home with extensive travel across the South East of England.You'll need to live within this area.Regular overnight stays will be required.

The South East Region coversBerkshire, Buckinghamshire, Cambridgeshire, East Sussex, Essex, Greater London (South), Hampshire, Isle of Wight, Kent, Norfolk, Suffolk, Surrey, and West Sussex.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
To be successful in this role you'll have:

  • proven retail audit experience and/or extensive experience in charity retail, possibly in roles like Shop or Store Manager, Regional Support Manager, or Area Manager
  • an entry-level qualification in Internal Auditing or Health & Safety, such as CIA or IOSH or as minimum retail management experience providing a solid foundation for audit-related responsibilities
  • in-depth knowledge of shop and store operations, including till operations and financial systems, ideally gained in a charity environment
  • experience in conducting compliance, operational, security, and health and safety audits
  • experience conducting investigations, collecting evidence, preparing reports, and training and supporting staff to improve performance
  • strong personal integrity, able to make independent judgements without external influence, as well as excellent interpersonal and influencing skills, fostering strong relationships with auditees, internal stakeholders, and senior management
  • ability to manage time and workload effectively with minimal supervision and be skilled at both collaborative teamwork and leading audits, investigations, and projects
Interview process
There will be an initial one-way video interview. Following this first stage panel interviews are planned for the week commencing 18th November 2024 . The second stage interviews are planned for the week commencing 25th November 2024.

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