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Assistant General Manager

2 months ago

west london, United Kingdom Soutine Full time

Taking inspiration from the great boulevard cafés of Paris and the artistic heritage of St Johns Wood, Soutine is an informal neighbourhood rendezvous.

Why work with us as an Assistant General Manager:

  • Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development.
  • Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes.
  • Discounts on gym memberships, retail and travel.
  • Industry supplier trips as well as access to masterclasses and workshops.
  • Enhanced Maternity and Paternity.
  • Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally.
  • An additional day's holiday every year, for your first five years.
  • Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme.
  • Access to English lessons.

The role of an Assistant General Manager:

This leading Assistant General Manager role will see you working closely with and deputising for the General Manager in managing the day-to-day operations, to include:

  • Managing the restaurant operation in the absence of the General Manager.
  • Establish and nurture exceptional connections with our valued guests, ensuring a consistently positive and memorable experience.
  • Always maintain the highest standards of service excellence.
  • Train, develop and supervise the restaurant team, fostering a positive and collaborative working environment.
  • Effectively handle guest queries, complaints and feedback in a timely fashion.
  • An integral part of the management team, undertaking designated responsibilities with efficiency and dedication.
  • Support with recruitment, induction, and performance appraisals of new employees.
  • Assist with the management of optimal stock levels to meet the dynamic needs of the business.
  • Support with managing and monitoring P&L expenditure in line with budgets.

What were looking for in an Assistant General Manager:

  • Experience at Restaurant Manager level within a similar hospitality business.
  • Strong leadership and team development skills.
  • Excellent interpersonal abilities and able to communicate effectively with all departments in the spirit of the company values.
  • Able to cultivate genuine connections with both our guests and team members.
  • An excellent product knowledge, and the desire to exceed our guests' expectations.
  • A solid financial acumen, with a focus on cost control and proficient payroll management.
  • Competent in both Health & Food Safety laws.
  • Has the right to work in the UK.

The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's?in Soho and The Wolseley City in Monument.

We promote from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to.

We create Places where People feel they Belong.


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