Food & Beverage Supervisor

The Place

Located in a sleepy Highlands village in one the most remote areas on world-renowned North Coast 500, Tongue Hotel is located towards the most northerly point of Scotland, in northern Sutherland. Built in the 1800s, Tongue Hotel is a former sporting lodge that still carries the same historic charm today. Overlooking the beautiful sea loch of Kyle, the rugged Ben Loyal and gentle Ben Hope jot out from the land above.
Originally owned by the Duke of Sutherland, the hotel boasts 19 unique bedrooms and many original features steeped in history, the hotel has a romantic, enchanting feel which delights and excites all who enter here.
The hotel has recently reopened after an £800k refurbishment.
Your working day can be very busy especially during the summer months but a great work/life balance is encouraged, and with the great outdoors at your feet, there a number of activities to enjoy during your downtime whether its hiking up the local mountains for breath taking views across northern Sutherland and Caithness or enjoy leisurely walks along the quiet shoreline. For more experiences you can enjoy trips into the nearby Durness or Thurso (famed for its surfing waves) and even the Isle of Orkney.

The Position

We are seeking an experienced and dynamic Food & Beverage Supervisor to join our dedicated team. Reporting directly to the Managers, you will oversee the day-to-day operations of our restaurant and lounge, ensuring the highest levels of service are consistently delivered. Your responsibilities will include managing and training staff, maintaining inventory, ensuring compliance with health and safety regulations, and enhancing guest satisfaction. You will play a key role in driving service standards and operational efficiency, working closely with the Managers to achieve departmental goals.

The Person

?Beyond the first-class physical modelling of our hotels, were also investing in our people. Our vision has four key pillars; our people, our guests, our communities, and our environment, and what matters most to us is delivering an authentic experience of the Scottish Highlands to our guests. This can only happen with a strong team that shares our Vision.

The ideal candidate will have:

Proven experience in a supervisory role within the hospitality industry.

Strong leadership and communication skills

A passion for delivering exceptional customer service

The ability to manage and motivate a team effectively

Excellent organisational and multitasking abilities

Knowledge of food safety and hygiene standards

Flexibility to work various shifts, including evenings, weekends, and public holidays

A positive attitude and the ability to remain calm under pressure

The Package

Salary £14 per hour + service charge + company benefits inc:

Discount for you and your family and friends on accommodation, food and beverages
Opportunities for professional development and growth within the company
EyeMed
Cycle Scheme
Employee discount platform providing savings at 130,000 retail and entertainment including supermarkets, holidays, shopping and restaurants
Employee Assistance Programme
Refer a Friend incentive scheme

About Highland Coast Hotels

We are a collection of unique hotels located along the North Coast 500 with our people at the very heart of what we do. Spirit, warmth, authenticity, thats what we look for. We encourage curiosity, energy, passion, and fun. Creating experiences that exhilarate and enlighten our guests as we showcase the very best in Highland Hospitality. Its important to us that we nurture and develop our people to be the very best they can be. Training and career opportunities are on offer along with fabulous work locations, great rates of pay, flexible hours, and lots of other lovely perks. Find out more athighlandcoasthotels.com.

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