Community Housing Manager

3 weeks ago

newcastleupontyne tyne and wear, United Kingdom Places for People Full time

At Places for People, we hire People, not numbers So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. 

So, what are you waiting for? Join a Community that cares about you

More about your role

You will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from the Tenancy Enforcement Team you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible.

An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld and budgets adhered to within a customer-focused framework.

Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods.

The essential criteria for this is listed below.

  • experience in carrying out a Housing Officer/Housing Manager role and directly managing affordable housing
  •  good communication skills, verbal and written
  •  manage a busy workload, prioritising when needed and multi-tasking different tasks whilst achieving deadlines and desired outcomes.

For more information, please download our job profile available on out website. 

This role is agile/home based and, as the majority of your work will focus mainly in North East England and surrounding areas where you will be required to carry out site visits.

More about you

We need you to have excellent communication skills ensuring a polite and courteous manner at all times is paramount to this role – you won't be sat behind a desk or phone; you will be working closely with our customers and external agencies. Therefore, you should be able to demonstrate the ability to create and maintain effective working relationships.

You should have experience working within a similar tenancy and estates management role and have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions.

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.   

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:   

    • Competitive salary, with a salary review yearly  
    • Pension with matched contributions up to 7% 
    • Excellent holiday package – 35 days annual leave with the option to buy or sell leave 
    • Cashback plan for healthcare costs – up to £500 saving per year 
    • A bonus scheme for all colleagues at 2% 
    • Training and development 

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on .

 

If you are a recruitment agency please note we operate a PSL and do not take cold calls 

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