Account Manager Customer

1 week ago


oldham, United Kingdom Viking Full time

As an Account Manager Customer & Sales Management you will closely work together with your colleagues and will be responsible for managing and contacting a group of assigned valuable Viking customers. You will become part of a close-knit team that works creatively and purposefully and constantly wants to score and achieve set KPI and targets.

Responsibilities

  • Regular contact with an assigned portfolio of 300+ relationships. Guarantee by means of intensive and targeted multi-touchpoint customer contact (telephone, email, social media but also face to face) customer loyalty, with the ultimate goal of realizing long-term relationships and generating more sales;
  • Work consciously, purposefully and focused to achieve a win-win situation for Viking and its relations;
  • Demonstrate distinctiveness by continuously looking for original and creative ways to approach your relations and enter into dialogue. Decisively to reach the right people. This is a position with a strong commercial focus, to facilitate the decision-making process;
  • Process every customer contact and relevant customer data in our CRM system. Prepare quotations in order to achieve sales. Contribute to the overall targets of the Customer & Sales team and achieve individual targets;
  • Develop potential customers and reactivate existing 'dormant' customers through cross- and up-selling of products and by identifying and meeting customer needs.

Qualifications

Required knowledge:

  • Having a good understanding of sales processes.
  • Good understanding of MS Office and knowledge of CRM systems

Required skills:

  • Strong communication skills
  • Being convincing towards internal and external stakeholders, having good organizational skills and being creative.'
  • Being a team player in a commercial environment.

JBRP1_UKTJ



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