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Collections Specialist

2 months ago

edinburgh, United Kingdom Meraki Talent Ltd Full time
Job Description

Collections Specialist

Permanent, Full-Time

Edinburgh – onsite 5 days per week



Meraki Talent is supporting a reputable and well-known business to appoint a diligent and proactive Customer Operations Associate to their dynamic team based in Edinburgh. This is a full-time, permanent opportunity offering an excellent salary and benefits package.


As a Customer Operations Associate, you will be dedicated to delivering exceptional service and clients over the phone daily and responsible for managing and executing the collection of outstanding balances from customers. This role involves communicating with customers to secure payment, resolving any discrepancies or issues, and maintaining accurate records of all collection activities.


Do you have experience in:

  • Complaints Management
  • Objection Handling
  • Relationship Building
  • High-Volume Customer Communication
  • Sales
  • Call Center/Contact Center


Are you looking for a:

  • Monday – Friday 9am-5pm schedule
  • Full-time permanent role based in Edinburgh
  • Company that offers up to 10% bonus, free onsite parking and a gym for employee use
  • Great working culture where hard work is recognised and rewarded


If you have answered yes to any of the above then this opportunity may be for you.


This is a fantastic opportunity to take the next step in your professional career. Get in touch at lauren.kerr@merakitalent.com for more information