Store Manager

3 weeks ago


camberley, United Kingdom BODYPOWER SPORTS LTD Full time

Join us as a Store Manager at our Frimley store earning a base salary of £34,000 per annum with an uncapped discretionary bonus scheme from day one.

We are also offering the Store Manager

  • 40 hours per week and you will normally work 5 days a week on a rolling rota. Being a retail sales role, the successful candidate will be required to work alternate weekends and bank holidays;
  • Store and individual incentive bonuses will form a significant part of the Store Manager's income (expected to be circa £5-8K+ pa on top of basic salary);
  • Holiday entitlement is 21 days per annum (plus statutory bank holidays);
  • Personal use of in-store equipment after hours;
  • Great staff discount (following probation);
  • Full product training and induction;
  • Free car parking.

We are looking for a Store Manager at Fitness Superstore, who will

  • Provide an unsurpassed in-store experience for our customers;
  • Sell high-quality fitness equipment face-to-face and over the phone and Live Chat;
  • Achieve sales targets by analysing the needs of the customer and making informed product recommendations;
  • Provide all necessary information about our products and apps to the customer, demonstrating whenever necessary;
  • Work with our customer service and operations teams to ensure efficient customer solutions;
  • Be an out of the box thinker we welcome new ideas and creativity.
  • Ensure the store maximises profitability and meet sales targets and KPIs, as you will have full accountability;
  • Manage and motivate a team for continuous increase in sales and efficiency;
  • Deal with staffing issues such as interviewing potential staff and conducting performance reviews;
  • Ensure standards for quality, customer service and health and safety are met;
  • Respond to any customer issues promptly and efficiently;
  • Ensure that the store maximises sales opportunities;
  • Communicating with customers, the team, Head Office, senior management team, employees at other stores, etc. in person, over the phone, and by email;
  • Comply with regulations on store operations;
  • Monitor staff behaviour, attitude, and presentation to make sure they are a positive reflection of the retail stores values;
  • Share product knowledge with customers and with stores team members;
  • Inspire the team to do their best by being a role model and an authoritative example of their possible future with the company.

The successful Store Manager will have

  • At least 3 years management and sales experience;
  • To be able to deliver targets and drive sales growth;
  • Effective leadership and the ability to motivate others;
  • The ability to plan and prioritise workloads and delegate accordingly;
  • Customer focus;
  • The ability to multi-task and work under pressure;
  • A desire to work as part of a team to generate fresh and innovative ideas;
  • Excellent numerical skills;
  • Excellent I.T. skills;
  • Great communication skills;
  • Teamworking skills;
  • Enthusiasm;
  • Confidence;
  • To be very competitive in nature;
  • Positive attitude.

Overall

We are looking for candidates with a CV that proves they are a proactive manager with hands-on experience and can meet all the above requirements as well as provide examples of past successes.

Founded in 1994, Fitness Superstore is a successful retail and distribution business selling through 12 stores, telephone, and website with an annual turnover of over £30m. Fitness Superstore is a destination store business where customers travel to see and try a huge range of fitness equipment in impressive showrooms, which are the largest in the UK. As an industry leading specialist, and the UKs No. 1 Fitness and Gym Equipment Supplier pride themselves on providing an outstanding customer service experience to every customer.

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