Infrastructure Specialist
4 days ago
Purpose
The Infrastructure Specialist will be working across a broad range of technologies and liaising with multiple areas of the business to support, design, evaluate, build, deliver and maintain the provision of a performant and secure distributed Infrastructure environment. They will be responsible for providing specialist technical support and expertise across Pilgrims Europes workplace technology environment covering all enterprise digital workspace solutions, desktop operating systems, application packaging, configuration/patch management and maintenance, unified comms, audio visual solutions and scheduling of project and core support activities. To provide specialist technology expertise and be the escalation point across the Infrastructure Services Team, including technical ownership and management of high priority incidents and problem records. Ensuring that technology implemented is supportable and maintainable whilst making practical and commercial recommendations for the maintenance of our technology landscape. Driving efficiencies in the TCO of our technology solutions. They will review the demand pipeline of work so that the impact to support and maintenance is understood. Work with Management to input into the Technology Strategy and to define the technology direction of the company, ensuring alignment to the Infrastructure Roadmap. To participate in the design authority process for all IT decisions within programmes, ensuring alignment with Architecture.
Key Responsibilities
- Be responsible for maintaining and proactively managing the portfolio of IT Solutions
- Provide Specialist level Incident and Problem management support.
- Architect and Design Solutions that are resilient, secure, and scalable across on-premise and cloud environments.
- Perform problem identification and root cause analysis for complex issues.
- Perform regular health checks identifying and recommending any potential service improvements
- Participation and engagement in Projects/Service improvements impacting Infrastructure Services.
- Identification ownership and implementation of proactive maintenance plans including essential upgrades and software patches.
- Monitor and review service performance at a component level e.g. Application Server, production of reports including recommendations for risk mitigation.
- 3rd party/vendor liaison with respect to technical support, build and maintenance.
- Meet levels of service in line with published/agreed SLAs.
- Adherence to all Pilgrims Europe processes including: -
- Raising, reviewing and approval of Change Controls.
- Identify, investigate, update and resolve problem records.
- Ensuring the configuration management database is maintained.
- Ensuring that technology implemented is supportable and maintainable.
- To ensure supporting documentation is maintained in line with improvements and maintenance activities.
- Provision of out of hours support including participation in an on-call/stand-by rota. (as per direction from line manager)
- Able to work unsocial hours when required which may include short durations away from home
- To provide technical guidance to colleagues.
Skills & Knowledge
- A minimum of 5 years experience in a specialist architecture/support/delivery role in a medium to large organisation, with significant technical delivery/support responsibility.
- Deep technical knowledge/specialism of the following technologies to Expert level:
- Microsoft system Centre (SCCM, Intune, MEM) and Application packaging
- Azure AD/OneDrive/Desktop Group Policy/MFA
- Windows Desktop Operating Systems/Microsoft365/End Point Protection
- Day to day service operations in the Workspace environment
- Global Desktop obsolesce, patching and security
- Unified Comms Solutions
- Audio Visual Solutions
- M365 Administration, Mimecast Administration
- Experience of architecting, designing, configuring, implementing, developing and supporting complex solutions with a value in excess of £500K.
- Experienced in impact analysis and technical risk assessment.
- Previous experience of budgetary and financial controls are desirable.
- Experienced in driving colleague/customer results through management of direct/indirect resources.
- Experienced in coaching, mentoring, and guiding technical staff
- Fully conversant with ITIL principles and a thorough working knowledge of Incident, Change & Problem Management.
- Understanding of culture in its broadest sense and the diversity of a global organisation.
Essential Criteria
- Formally qualified in IT either through a primary degree, post graduate masters or professionally.
- ITIL qualified or experience gained from managing in an IT service management environment
- Microsoft / Vendor Qualification
JBRP1_UKTJ
-
Infrastructure Specialist
3 weeks ago
Warwick, United Kingdom Pilgrims Europe Full timePurpose The Infrastructure Specialist will be working across a broad range of technologies and liaising with multiple areas of the business to support, design, evaluate, build, deliver and maintain the provision of a performant and secure distributed Infrastructure environment. They will be responsible for providing specialist technical support and...
-
IT Infrastructure Specialist
3 weeks ago
Warwick, United Kingdom Telent Technology Services Ltd Full timeJob SummaryWe are seeking a highly skilled IT Infrastructure Specialist to join our team at Telent Technology Services Ltd. As a key member of our operations team, you will be responsible for ensuring the reliability, security, and integrity of our IT infrastructure.Key ResponsibilitiesProvide day-to-day operational support to our application development...
-
Infrastructure Specialist
3 months ago
Warwick, United Kingdom Pilgrim's Europe Full timePurposeThe Infrastructure Specialist will be working across a broad range of technologies and liaising with multiple areas of the business to support, design, evaluate, build, deliver and maintain the provision of a performant and secure distributed Infrastructure environment. They will be responsible for providing specialist technical support and...
-
Infrastructure Specialist
3 weeks ago
Warwick, United Kingdom Pilgrim's Pride Full timePurpose The Infrastructure Specialist will be working across a broad range of technologies and liaising with multiple areas of the business to support, design, evaluate, build, deliver and maintain the provision of a performant and secure distributed Infrastructure environment. They will be responsible for providing specialist technical support and...
-
Infrastructure Specialist
4 days ago
Warwick, United Kingdom Pilgrim's Pride Full timePurposeThe Infrastructure Specialist will be working across a broad range of technologies and liaising with multiple areas of the business to support, design, evaluate, build, deliver and maintain the provision of a performant and secure distributed Infrastructure environment. They will be responsible for providing specialist technical support and expertise...
-
Infrastructure Specialist
5 days ago
Warwick, United Kingdom Chapman Tate Associates Full timeJob Title: Infrastructure EngineerLocation: Warwick, UKSalary: Up to £55,000 per annumJob Type: Full-time, PermanentAbout the Role: Chapman Tate Associates are seeking a skilled Infrastructure Engineer to join a leading logistics company based in Warwick. This is a fantastic opportunity for an experienced professional to work in a dynamic and challenging...
-
Infrastructure Specialist
5 days ago
Warwick, United Kingdom Chapman Tate Associates Full timeJob Title: Infrastructure EngineerLocation: Warwick, UKSalary: Up to £55,000 per annumJob Type: Full-time, PermanentAbout the Role: Chapman Tate Associates are seeking a skilled Infrastructure Engineer to join a leading logistics company based in Warwick. This is a fantastic opportunity for an experienced professional to work in a dynamic and challenging...
-
Infrastructure Specialist
2 days ago
Warwick, United Kingdom Chapman Tate Associates Full timeJob Description Job Title: Infrastructure Engineer Location: Warwick, UK Salary: Up to £55,000 per annum Job Type: Full-time, Permanent About the Role: Chapman Tate Associates are seeking a skilled Infrastructure Engineer to join a leading logistics company based in Warwick. This is a fantastic opportunity for an experienced professional to work in a...
-
Infrastructure Specialist
5 days ago
Warwick, UK, Warwickshire, United Kingdom Chapman Tate Associates Full timeJob Title: Infrastructure EngineerLocation: Warwick, UKSalary: Up to £55,000 per annumJob Type: Full-time, PermanentAbout the Role: Chapman Tate Associates are seeking a skilled Infrastructure Engineer to join a leading logistics company based in Warwick. This is a fantastic opportunity for an experienced professional to work in a dynamic and challenging...
-
Infrastructure Specialist
4 days ago
Warwick, Warwickshire, United Kingdom Pilgrim's Pride Full timePurpose The Infrastructure Specialist will be working across a broad range of technologies and liaising with multiple areas of the business to support, design, evaluate, build, deliver and maintain the provision of a performant and secure distributed Infrastructure environment. They will be responsible for providing specialist technical support and...
-
Specialist Engineer
2 weeks ago
Warwick, United Kingdom M Group Services Limited TA Magdalene Limited Full timeTo support our expanding business, Magdalene is seeking an experienced Specialist Engineer in the UK. Ideally you will be located close to either Wokingham or Warwickshire. Who are we? Magdalene is a leading telecom services supplier offering a complete end to end service across the UK and Ireland. Magdalene provides specialist services to our clients in...
-
Specialist Engineer
24 hours ago
Warwick, United Kingdom M Group Services Limited TA Magdalene Limited Full timeTo support our expanding business, Magdalene is seeking an experienced Specialist Engineer in the UK. Ideally you will be located close to either Wokingham or Warwickshire.Who are we?Magdalene is a leading telecom services supplier offering a complete end to end service across the UK and Ireland. Magdalene provides specialist services to our clients in the...
-
Specialist Engineer
2 days ago
Warwick, United Kingdom M Group Services TA Magdalene Full timeTo support our expanding business, Magdalene is seeking an experienced Specialist Engineer in the UK. Ideally you will be located close to either Wokingham or Warwickshire.Who are we?Magdalene is a leading telecom services supplier offering a complete end to end service across the UK and Ireland. Magdalene provides specialist services to our clients in the...
-
Warwick, United Kingdom Expleo Group Full timeExpleo Group Job OpportunityAt Expleo Group, we are seeking a skilled Low Voltage Power Management Systems Specialist to join our team. This is a critical role that requires a proven track record of success in managing low voltage power systems.About the RoleWe are looking for an experienced professional to oversee the design, implementation, and maintenance...
-
Environment and Sustainability Specialist
5 months ago
Warwick, United Kingdom Telent Technology Services Limited Full time**Environment and Sustainability Specialist** At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected...
-
Traffic Operations Specialist
3 weeks ago
Warwick, United Kingdom Telent Technology Services Ltd Full timeJob SummaryTelent Technology Services Ltd is seeking a skilled Traffic Operations Specialist to join our Engineering Team. As a key member of our team, you will be responsible for the maintenance of traffic signals and associated equipment.Key ResponsibilitiesCarry out maintenance of traffic signals and associated equipmentSwitch on/off traffic signals for...
-
Field Sales Specialist
5 months ago
Warwick, United Kingdom Volvo Financial Services Full timeField Sales Specialist **Location**:Warwick, GB, CV34 5YA**Position Type**:Professional**Join Our Team as a Finance Sales Specialist at Volvo Financial Services** **Salary**: Pay band 7**Location**: UK (Home & Office based with occasional travel)At Volvo Financial Services, we drive innovation and excellence in the commercial vehicle industry. Committed to...
-
Physical Security System Specialist
5 months ago
Warwick, United Kingdom National Grid Full time**About The Role**: **Job Title - **Physical Security System Specialist **Job Type -** Permanent **Location -** England (Hybrid) *** **National Gas Transmission (NGT) has an exciting and important role in net zero and in leading a fair energy transition for the UK.** We will do this by developing the green gas system of tomorrow, while delivering the...
-
Sustainability Specialist
5 months ago
Warwick, United Kingdom National Grid Full time**Sustainability Specialist**: - Location: Warwick, GB, CV34 6DA- Division: Environment & Sustainability- Job Type: - Requisition Number: 52765- Department: Electricity Transmission - Non-Operations- Job Function: Safety, Health, Environment and Resilience**About the role**: **Help unlock Net Zero** Would you like to collaborate with a team of...
-
Specialist Engineer
3 days ago
warwick, United Kingdom M Group Services Limited TA Magdalene Limited Full timeTo support our expanding business, Magdalene is seeking an experienced Specialist Engineer in the UK. Ideally you will be located close to either Wokingham or Warwickshire.Who are we?Magdalene is a leading telecom services supplier offering a complete end to end service across the UK and Ireland. Magdalene provides specialist services to our clients in the...