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Product Trainer

2 months ago


market deeping, United Kingdom Indra Park Air Full time

Product Trainer


Indra Park Air work with customers all over the globe to make air travel safer. For over 50 years we’ve been one of the leading producers of VHF and UHF radios, providing the vital link between the ground and the air for passenger, freight and military aircraft.

The reasons behind our success are simple and won’t change. First, we work harder for the customer than the rest. We take time to truly know their needs and create the right product for them. We train them how to use it, we won’t let our equipment be deployed until every detail is right, and then we provide the best care and service for all of our products as long as they are still used.

At Indra Park Air we stay the best by looking to the future – to new requirements and new possibilities. A radio remains a radio but we never stop thinking about how we can improve it, how we make it and how it can offer more to our customers. It’s no wonder that we are one of only 2% of companies worldwide to hold PLATINUM Level in Investors in People Accreditation.


As the Technical Trainer you will play a vital role in creating, developing, and delivering a high standard of training for external and internal customer products and services, using the most appropriate means that creates revenue and customer service excellence.


What you will do:


  • Provide enthusiastic hands-on training to new and existing customers and colleagues, giving them the knowledge, skills, and behaviours, they need to install and/or repair large Air Traffic Management (ATM) ground radio systems enabling our customers to fully utilise our state-of-the-art technology.
  • To manage the training facility ensuring that it is maintained to the required standard for the delivery of training.
  • To work with the domain experts to identify the specific training needs of customers and develop training programmes to meet these bespoke requirements.


What we are looking for:


You will preferably have a recognised training qualification with relevant experience in a similar training role. We are particularly interested in receiving your application if you have experience in any of the following areas:


Essential:


  • Development of training packages and materials.
  • Development of e-learning and multimedia programmes and packages.
  • Creative presentation skills.


Desirable:

Telecoms, network integration, radio systems or an electronics background


Security Clearance:


You must be eligible for BPSS security clearance. For information and guidance, please visit:


What we can offer you:

  • Flexitime
  • Hybrid working model
  • Enhanced Holiday – 25 days plus bank holidays
  • Enhanced Pension Scheme – up to 8% company contribution
  • Life Assurance
  • Liberty Days - you can request up to 3 days of your annual leave ‘on the day’
  • Buying and Selling Holidays
  • Long service and retirement awards
  • Private healthcare
  • Flu vaccinations
  • Cycle to work scheme
  • Subsidised staff canteen
  • Free parking
  • Training
  • Continuous Learning
  • Employee Assistance Programme and Wellbeing Services


Indra Park Air is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law.