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Support Services Specialist
2 months ago
We are seeking a highly skilled and dedicated Specialist Support Officer to join our team at Riverside Group. As a Specialist Support Officer, you will play a vital role in providing support to our customers, enabling them to make informed decisions to improve their quality of life.
Key Responsibilities- Undertake group and one-to-one interventions with clients of a specialist nature, including CBT-informed interventions, psychoeducational groups, and harm minimization interventions.
- Provide a comprehensive support planning service to customers in line with our department's policies, procedures, and approach.
- Make full use of IT and other technologies for appropriate tasks, including word processing, spreadsheets, email, and other digital tools.
- Participate in cross-service initiatives and projects related to your specialist area, such as organizational training, reflective case management, and peer support groups.
- Carry out assessments to identify and prioritize customer needs.
- Use SMART goal planning to provide needs-led holistic support.
We are looking for someone with relevant qualifications, knowledge of specialist assessment tools and methods, and experience in undertaking customer assessments, support planning, and key-working with a clear outcome focus.
You will also have knowledge of evidence-based specialist interventions, recovery models, peer support, and coproduction procedures. Additionally, you will have experience working in community settings, running therapeutic groups, and managing crisis situations effectively.
Why Riverside Group?Riverside Group is a housing association with a difference, enhancing the everyday for all our customers. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK, and we need the best people on board to help us.
As a Specialist Support Officer at Riverside Group, you will enjoy competitive pay, a generous pension, 28 days' holiday plus bank holidays, flexible working options, and a wide range of benefits.
We are an inclusive organization, valuing diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
