Senior Legacy Officer

4 weeks ago

London, Greater London, United Kingdom VICTORIA & ALBERT MUSEUM Full time

About the Role

The Victoria & Albert Museum's Legacy team is seeking a highly skilled and experienced Senior Legacy Officer to join their team. As a key member of the Legacy team, you will play a crucial role in raising income from gifts in Wills and in-memory giving, generating significant funds to support the work of the V&A every year.

The successful candidate will be responsible for managing the administration of legacy gifts, including object bequests, and will work closely with curatorial staff, executors, and other stakeholders to ensure excellent stewardship. You will also be responsible for supporting the Head of Legacy Giving with financial gifts, taking on an individual caseload following training or depending on experience.

Key Responsibilities

  • Manage the administration of legacy gifts, including object bequests, in liaison with curatorial staff.
  • Support the Head of Legacy Giving with financial gifts, taking on an individual caseload following training or depending on experience.
  • Deal with curatorial, financial, and legal issues, liaising with executors and ensuring that all parties receive excellent stewardship.
  • Act as the first point of contact for legacy enquiries, responding with authority, sensitivity, and diplomacy.
  • Take responsibility for a portfolio of legacy pledgers in our legacy circle 'the Henry Cole Circle', deepening relationships and offering excellent stewardship.
  • Provide efficient delivery of our legacy programme, including creating guestlists, managing invitation responses, managing correspondence and mailings.
  • Work with the Legacies Manager on devising an inspiring legacy events programme, planning, scheduling, and delivering legacy events in the museum.
  • Support the Legacies Manager in planning and delivering a programme of marketing and advertising to promote legacy giving and grow our pipeline of legacy supporters.
  • Keep accurate and up-to-date records of all legacy activity on the CRM database and in shared files.
  • Provide useful data insight and analysis for the Head of Legacy Giving and other colleagues, producing regular statistical, qualitative, and financial reports of legacy activity.

What We Offer

The V&A offers a dynamic and supportive work environment, with opportunities for professional development and growth. We are committed to equality, diversity, and inclusion, and welcome applications from candidates from all backgrounds.

How to Apply

To apply for this exciting opportunity, please submit your application by 29 September @ 23:59. We look forward to hearing from you.

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