Procurement and Contract Specialist
6 days ago
Job Summary
The successful candidate will join a team of Contracts Managers to assist with the day-to-day management of a range of public and private sector customers, including local authorities, utility companies, and IT asset management providers.
Key Responsibilities
- Manage a portfolio of high-value and profile public and private sector customers across different customer profiles, contract types, and business sectors.
- Handle a wide range of customer recycling and processing order requirements in a fast-paced, dynamic environment.
- Assist with raising and managing Purchase Orders (SAP).
- Participate in final invoicing approvals, processing, and resolving customer, financial, and operational queries.
- Assist Senior Managers with internal monthly sales and financial reporting.
Requirements
- Customer Liaison: Experience in customer/account-level operational and management reporting, issue escalation, and resolution with senior customer leads, internal stakeholders, and management team.
- Customer Requirements Gathering and Order Fulfillment: Ability to process high volumes of varied customer orders/requirements across a range of customer and contract types.
- Financial Operations: Experience of customer and internal finance processes covering pricing to order (vs customer contract), PO, invoicing, and query handling/resolution.
- SAP: Understanding of basic Financial Accounting modules and financial software/SAS platform.
- MS Office Suite: Excel, Word, and Outlook.
Personal Attributes
- Proven experience in managing and developing new and existing customer accounts.
- Strong time management skills and ability to multitask and prioritize workflow/tasks.
- Excellent negotiation and problem-solving skills.
- Performance Management and Results Oriented: Ability to identify, communicate, and propose solutions to a wide range of customer issues with senior managers.
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