Compassionate Lodge Service Manager

2 weeks ago


Surrey, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a compassionate Relief Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will cover absences of permanent Lodge Managers on an "as and when" basis at Lodges within reasonable travelling distance.

As a Relief Lodge Manager, you will be responsible for managing the maintenance of the property and providing a first-class service to our Owners. You will work at the heart of our business, promoting a happy and fulfilling lifestyle for our residents.

Your Responsibilities
  • Managing both the maintenance of the property and providing a first-class service to Owners
  • Working at the heart of our business, promoting a happy and fulfilling lifestyle for our residents
  • Liaising with various departments and external contacts
About You

To succeed in this role, you will need to have an outgoing and friendly personality with a love of people and socialising. You should be able to act with sensitivity and diplomacy when required, but also have the efficiency and assertiveness to manage the safety of our Owners and the security of our developments.

You will be happy working independently on your own initiative and will be computer literate with previous experience of using Outlook. Previous property management, social housing, retail, care work, customer or hospitality experience would be advantageous.

Benefits
  • Mileage reimbursed
  • Subsistence allowance should an overnight stay be required
  • Annual holiday calculation based on annual entitlement of 24 days + Bank Holidays, pro-rated for hours worked
  • Life Assurance

The salary for this role is £11.53 per hour, plus mileage reimbursed. This is a zero hours contract, with hours offered on an 'as and when required' basis.

Company Overview

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, overseeing more than 8,000 apartments and providing property services and customer care to over 10,000 retired people.

We are a professional, award-winning, customer-focused team with ambitious plans for the future. Our Company Values TORCH : Trust/Openness/Respect/Communication/Honesty.


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