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Automotive Technical Specialist

2 months ago


Burton upon Trent, Staffordshire, United Kingdom Cpm Group Limited Full time

Job Summary

We are seeking a highly skilled Technical Advisor to join our close-knit team at Cpm Group Limited. As a Technical Advisor, you will provide technical support on various roofing products and services, working closely with our knowledgeable technical experts.

Key Responsibilities

  • Provide technical support to customers, architects, and builders' merchants via phone and email.
  • Assist in the development of technical documentation, including product guides and specifications.
  • Collaborate with the sales team to provide product information and support.
  • Participate in product training and development to stay up-to-date with industry advancements.
  • Contribute to the improvement of our technical advisory services.

Requirements

  • Strong logical thinking and numerical reasoning skills.
  • Experience with CRM software, such as Salesforce.
  • Ability to interpret project drawings and specifications.
  • Excellent communication skills, with the ability to advise customers effectively.
  • Ideal experience within a similar role in the building/construction industry.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career progression and training within the company.
  • A supportive and vibrant work environment.
  • A cycle-to-work scheme and employee discount program.
  • Access to an Employee Assistance Program (EAP) for financial, physical, and mental wellbeing support.

Equal Opportunities

We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating a fair and supportive workplace that reflects the diverse nature of society and the communities we serve.