Waking Night Support Worker

3 weeks ago


Hounslow, Greater London, United Kingdom Look Ahead Full time

About the Role:

We are seeking a compassionate and resilient Waking Night Support Worker to join our Young People service in Hounslow. As a key member of our team, you will play a vital role in ensuring the continuity of our support service at night and maintaining a safe environment for our customers.

Key Responsibilities:

  • Building supportive relationships with customers and creating a positive atmosphere
  • Working proactively with the team to handle the service caseload and administrative responsibilities
  • Conducting key work sessions to achieve Support Plan goals
  • Ensuring ongoing assessment and management of risks associated with customers
  • Providing support with daily living activities, including practical assistance
  • Assisting in the recording and reporting of customer incidents
  • Managing customer referrals and completing assessments
  • Developing productive relationships with partner organisations
  • Adhering to lone working protocols and maintaining high levels of awareness
  • Involving customers in the design, development, and delivery of the service

About You:

We are looking for someone who enjoys social interaction, is fundamentally calm and resilient, and has a practical and logical mind. You should be able to apply the right balance of care and support dependent on the needs of the customer and thrive in a dynamic, diverse environment.

What You'll Bring:

We require an NVQ Level 3 or equivalent with little or some previous relevant sector work experience. You should be able to cope positively with challenging and diverse behaviour and adhere to Look Ahead's professional boundaries policy.

About Look Ahead:

Look Ahead is a dynamic, leading not-for-profit care and support provider in London and the South East. We deliver over services, providing support to around customers each year. We work across mental health, homelessness, young people, and learning disabilities, offering plenty of opportunities to grow and progress your career with us.



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