Insurance Compliance Specialist

3 weeks ago

South Ockendon, Thurrock, United Kingdom Ecclesiastical Insurance Group Full time
About the Role

We are seeking an experienced Compliance Assistant to join our team at Ecclesiastical Insurance Group. The successful candidate will have a solid understanding of the UK insurance industry and proven experience working within a similar compliance-focused role.

The ideal candidate will be highly organized, have excellent customer service skills, and be proficient in Excel and Word. They will also be able to work well within a team and communicate effectively with colleagues.

The role will involve undertaking internal audits and monitoring, supporting the completion of local monitoring plans, and carrying out administration tasks within the compliance team. The successful candidate will also be responsible for promptly reporting any identified regulatory breaches in line with internal procedures.

Key Responsibilities
  • Undertake internal audits and monitoring for our group, including Consumer duty and Fair Value.
  • Support the completion of local monitoring plans.
  • Carry out administration tasks within the compliance team.
  • Promptly report any identified regulatory breaches in line with internal procedures.
  • Monitor and escalate findings to the Compliance Manager in respect of complaints, customer feedback, or other monitoring activities.
  • Support the business with the review of core processes to ensure up to date compliance.
  • Monitor contract performance standards for the business.
  • Maintain the product oversight and Governance documentation, including Fair Value.
  • Carry out and monitor any sub-agents.
  • Ensure computer records are accurate and in accordance with company guidelines and procedures.
  • Ensure that your CPD is actively maintained through various learning methods and record accurately.
  • Attend Group company conferences and events where relevant.
  • Maintain a well-respected image, create and maintain high-level relationships with all major suppliers/customers/insurers.
  • Work closely and communicate regularly with all staff to achieve all goals and establish a 'lead by example' representation.
Knowledge, Skills, and Experience
  • Proven compliance experience within the UK Insurance Industry (Essential).
  • Highly organized individual.
  • Excellent customer service ability.
  • Proven Excel and Word experience.
  • Strong communications skills.
  • Works well within a team.
  • Reside within a reasonable commute to our offices and willing to travel to other offices when required.

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