Residential Services Coordinator
3 weeks ago
Job Description
We are looking for a Night Concierge to join our team at Vita Student. As a Night Concierge, you will be responsible for supporting our residents and maintaining building standards during the night.
Your Key Responsibilities
- Supporting move-ins and move-outs for our residents.
- Completing regular building compliance walks to ensure brand standards are met, there are no health and safety issues, and items are in good working order.
- Ensuring all external areas, smoking areas, and bin stores are cleaned throughout the evening.
- Providing excellent customer service to our residents and ensuring that all residents are always acknowledged and greeted whenever they are met.
- Taking the lead in the event of an emergency, following procedures and contacting the relevant emergency services, escalating the issue to the Residence Manager.
- Completing admin tasks using the required fields.
Benefits and Perks
- Employee discount schemes - 100s of discounts through our online benefits platform.
- Pension scheme.
- 28 days holiday each year including the Bank Holidays (pro-rated).
- Your birthday day off.
- Recognition programmes.
- Opportunities for career progression.
- Team parties/events.
- Access to 24/7 Employee Assistance Programme - 24/7 for our team members to call and get support and advice on any issues they may be experiencing.
Salary Details
The estimated hourly rate for this role is £13.00.
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