Residential Services Coordinator

3 weeks ago


Manchester, United Kingdom Vita Student Full time

Job Description

We are looking for a Night Concierge to join our team at Vita Student. As a Night Concierge, you will be responsible for supporting our residents and maintaining building standards during the night.

Your Key Responsibilities

  • Supporting move-ins and move-outs for our residents.
  • Completing regular building compliance walks to ensure brand standards are met, there are no health and safety issues, and items are in good working order.
  • Ensuring all external areas, smoking areas, and bin stores are cleaned throughout the evening.
  • Providing excellent customer service to our residents and ensuring that all residents are always acknowledged and greeted whenever they are met.
  • Taking the lead in the event of an emergency, following procedures and contacting the relevant emergency services, escalating the issue to the Residence Manager.
  • Completing admin tasks using the required fields.

Benefits and Perks

  • Employee discount schemes - 100s of discounts through our online benefits platform.
  • Pension scheme.
  • 28 days holiday each year including the Bank Holidays (pro-rated).
  • Your birthday day off.
  • Recognition programmes.
  • Opportunities for career progression.
  • Team parties/events.
  • Access to 24/7 Employee Assistance Programme - 24/7 for our team members to call and get support and advice on any issues they may be experiencing.

Salary Details

The estimated hourly rate for this role is £13.00.



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