Pathway Coordinator

Job Summary

We are seeking a highly organised and proactive individual to manage various aspects of our screening clinics and ensure the smooth operation of our service. As a Pathway Coordinator, you will play a crucial role in monitoring dedicated pathways and their administrative procedures, facilitating the patient's journey and referral to Ophthalmology departments in Acute Trusts as necessary.

You will be responsible for monitoring the quality of data and participating in regular data cleansing exercises, liaising with staff from NHFT, Acute Trusts, and Primary Care. In conjunction with the Diabetic Eye Screening team, you will support the delivery of the service, ensuring that policies and procedures are in place and regularly audited for compliance as directed by the Programme Manager/Failsafe Manager.

You will work as part of the Diabetic Eye Screening team, providing cover when required for other team members during sickness, annual leave, breaks, and other absences. You will need to ensure a complete understanding of the pathways for Diabetic Eye Screening services and assist the Diabetic Eye Screening service and Programme Manager to ensure the service is constantly monitored and delivered in accordance with requirements outlined by the National Diabetic Eye Screening Programme.

Main Duties of the Job

Slit Lamp Biomicroscopy (SLB) Clinic Pathway Management: Efficiently manage screening clinics, including booking appointments, coordinating schedules, and providing education to patients regarding the screening process and its importance in managing diabetes-related eye complications. Keeping accurate records of attendance and reporting to the Programme Manager and Clinical Lead.

Ante-Natal Appointment Management: Coordinate and manage appointments for pregnant individuals requiring diabetic eye screening, ensuring timely and accurate reporting to the Programme Manager and the Hospital Eye Services.

Management and Failsafe of Newly Established OCT Pathway: Oversee the management and failsafe processes of clinics and appointments in our new Optical Coherence Tomography (OCT) pathway, ensuring adherence to established protocols and standards. Educating patients about the significance of attending these important appointments.

Covering Annual Leave: Provide failsafe cover during team members' annual leave to ensure continuity of services and maintain high standards of care.

About Us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health, and specialty services in both hospital settings and out in the community. We focus on delivering care that is as easy to access as possible, providing many of our services at home, work, or in various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, focusing on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development, and growth.

Job Responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.