Transport and Administration Specialist

1 week ago


Hemel Hempstead, Hertfordshire, United Kingdom Pertemps Full time
About the Job

This is an exciting opportunity to gain valuable experience in a dynamic logistics environment. As a Transport and Administration Specialist, you will play a critical role in supporting our transportation services and ensuring the highest level of customer satisfaction.

Responsibilities
  • Briefing and debriefing drivers to facilitate efficient communication and coordination.
  • Serving as the primary point of contact for all drivers, addressing queries and resolving concerns in a prompt manner.
  • Maintaining O-licence compliance and adhering to regulatory requirements to minimize risks.
  • Contributing to operational excellence by analyzing cost, service, and Peak planning & delivery strategies.
  • Providing top-notch customer care by identifying and resolving issues, escalating concerns to the Team Manager when necessary.
  • Monitoring routes to ensure on-time performance and reporting any discrepancies to the Team Manager.
  • Handling daily administrative tasks related to payroll systems, including managing queries, holidays, and personnel matters.
Key Skills and Qualifications
  • Superior communication and interpersonal skills, with the ability to build strong relationships with drivers and stakeholders.
  • Experience in a busy transport environment or a strong administrative background, with a proven track record of success.
  • Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work independently and collaboratively as part of a team, with a flexible and adaptable approach.
  • Basic computer literacy, with proficiency in MS Office applications.
What We Offer

We offer a competitive salary of £13.61ph - £19.05ph, with opportunities for progression after 12 weeks. Our Great Christmas Bonus scheme provides pay rates up to £26.19ph, and our 4on4off rota working 12 hour shifts offers a great work-life balance. This is an immediate start opportunity.



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