Hospitality Team Lead
1 week ago
About the Role
We are seeking a skilled Hospitality Supervisor to join our team at Aramark. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our hospitality services.
Key Responsibilities
- Oversee the general setup and delivery of our hospitality offer
- Manage all catering bookings via our in-house booking platform
- Communicate hospitality requirements to the kitchen team
- Deliver service excellence training to the team
- Maintain food hygiene, service, and presentation to a high standard
- Support with managing the P&L and all associated financials
- Manage all associated administration
- Manage and champion daily and weekly cleaning schedules
- Ensure compliance of all processes and procedures
Requirements
- Previous experience at a team leader/supervisor level
- At least 2 years in conference and events
- DBS & Security clearance
- Excellent customer service skills and a confident, efficient team player
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