Retail Sales Associate

2 weeks ago


Dorchester, Dorset, United Kingdom Virgin Media O2 Full time £12
About the Role

Virgin Media O2 is seeking a highly skilled Retail Sales Associate to join our team. As a key member of our store team, you will be responsible for delivering outstanding in-store performance and customer care, while working together with your team to meet our stores wider goals.

Key Responsibilities
  • Become an expert in all things O2, promoting our products, services, and brand.
  • Consistently meet store targets by creating tailored recommendations and sharing our Why O2? message.
  • Take ownership of your own performance and contribute to the overall success of O2.
  • Embrace opportunities for personal development with support from store leadership and O2 resources.
Requirements
  • Good active listening skills to understand our customer needs and preferences;
  • Empathy to relate to our customers and provide a personalised service;
  • Excellent communication skills to convey information and instructions clearly, as well as handle customer complaints and resolve issues effectively;
  • Self-motivated to hit agreed sales targets.
What We Offer
  • Competitive hourly rate of £11.81, with the potential to earn more through our accreditation programme.
  • 23 days annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs.
  • An excellent pension scheme, matching up to 10%
  • Employee BUPA medical cover, health care plan and life assurance
  • A host of Family Friendly policies e.g., neonatal leave, 14-week paternity leave and carers leave.

Please note that all candidates selected for this position will be required to complete security vetting checks prior to the commencement of employment. These checks are essential to ensure our safety and integrity of our operations and will include background checks and other relevant security assessments.



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