Workwear Customer Service Professional
4 weeks ago
We're seeking a highly motivated and enthusiastic individual to join our vibrant Derby branch as a Customer Service Advisor within our Workwear and PPE team.
This dynamic role is all about delivering exceptional customer service and ensuring seamless service that fuels our branch's continued growth.
Main Responsibilities:
- Connect with customers, understand their needs, and build strong relationships.
- Be the first line of defence for resolving queries, orders, and product information.
- Identify efficiency opportunities and champion process improvements that boost our entire team.
- Collaborate with internal teams to deliver a world-class customer experience.
Your Ideal Profile:
- Punctual and organized, with a strong ability to manage multiple tasks and deadlines.
- An effective communicator with a passion for exceeding customer expectations.
- Able to work in a fast-paced environment and adapt to changing circumstances.
- A results-driven individual with a focus on continuous improvement.
Experience and Skills:
- Customer service background in a wholesale or product sales environment.
- PPE or Workwear sales or customer service experience is highly desirable.
- Excellent communication and interpersonal skills.
- Able to work in a team environment and build strong relationships.
We offer a competitive package with perks like free parking, a pension plan, and discounts. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you.
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