Clinical Liaison

3 weeks ago


Glasgow, Glasgow City, United Kingdom Optical Express Full time

Job Title – Patient Advisor

Location – Glasgow

Hours – Full Time, 40 hours per week

Salary – £24, per annum, bonus & benefits

At Optical Express, we're dedicated to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.

We're committed to a culture of care, trust, and integrity, extending to our local communities through charitable and environmental projects. As a Patient Advisor, you'll play a vital role in making our patients feel comfortable and relaxed, providing a 5-star service.

Your day-to-day responsibilities will include building strong relationships with our patients, performing diagnostic eye scans, and confidently relaying patient information to our optometrists. You'll also maintain accurate patient records, arrange affordable finance options, and schedule consultations and surgeries.

To succeed in this role, you'll need to be driven and passionate, with excellent written and verbal communication skills. You'll also need to be self-motivated, commercially aware, and able to demonstrate strong negotiation skills.

We're looking for someone who is passionate about delivering exceptional patient care and is committed to our values of care, trust, and integrity. If you believe you have the right skills and attributes for this role, we'd love to hear from you.

What We Offer:

  • An industry-leading salary plus excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

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