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Network Management Centre Analyst

2 months ago

Leamington Spa, Warwickshire, United Kingdom National Grid Full time
About the Role

At National Grid, we are passionate about operating our network safely and providing highly reliable quality of supply for our customers. As a key member of our team, you will play a crucial role in the effective control and operation of our network.

Key Responsibilities
  • Locally triage operational, project, and security issues to support, configure, and deploy solutions, ensuring operational and security integrity is maintained.
  • Help shape, develop, and enhance the stability of the NMC network infrastructure and services, focusing on routine upgrades, managing BAU incidents, and supporting project workstreams.
  • Support and monitor the performance and availability of the OT Network Infrastructure, utilizing network management tools to detect and respond to network incidents and vulnerabilities.
Requirements
  • A Level 4 (e.g., HNC) or higher-level qualification or equivalent experience in cyber security, networking, or an engineering-related discipline.
  • Experience of working in a network or security operations centre, ideally with a background in engineering or cyber security.
  • Experience of working in a technical environment within a large corporation managing network assets and devices.
  • Methodical and positive approach to problem-solving with excellent organisation and planning skills.
  • Experience of service recovery, particularly in stressful and pressured environments, as well as experience of managing incidents and project support.
  • Good communication and interpersonal skills.
  • Experience with network management tools, coupled with an awareness of cyber security principles.
What's in it for you?
  • A competitive salary of £51,900 – £64,000 per annum.
  • Annual Performance-Based Bonus.
  • 37 hour working week. Flexible.
  • 26 days annual leave, plus eight statutory days.
  • The option to buy additional or sell holiday days.
  • Generous contributory pension scheme - we will double-match your contribution to a maximum company contribution of 12%.
  • Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees, and time off for study leave – so long as it is relevant to your role.
  • Access to several flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines, and matched charity giving to name a few.
  • Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days).
  • Access to numerous apps which support health, fitness, and wellbeing.