Housekeeping Manager

Coworth Park Hotel, a renowned member of the Dorchester Collection, is seeking a highly skilled and experienced Senior Housekeeper to join their team. As a Senior Housekeeper, you will be responsible for leading the housekeeping team and ensuring that our guests receive exceptional service and a memorable experience.

We are committed to building a culture of inclusivity, respect, and creativity, where our employees feel valued and empowered to deliver their best. Our award-winning learning academy provides opportunities for growth and development, enabling our team members to achieve the highest standards of craft, service, and leadership.

What You'll Get

• A competitive salary and estate service charge
• Complimentary stays with breakfast at all 10 Dorchester Collection hotels
• 50% off at bars and restaurants within our hotels
• A £1,000 refer-a-friend bonus scheme
• World-class development opportunities
• Social events throughout the year, including our annual winter ball
• 20 days' holiday plus 8 bank holidays
• Free meals on duty
• Exclusive access to a discount platform featuring thousands of retailers
• Uniform provided with complimentary laundry included

What You'll Do

You will be responsible for:

• Leading the housekeeping team and ensuring that our guests receive exceptional service
• Coaching and communicating clearly with the team to ensure that our guests' needs are met
• Being intuitive and flexible during your day, with a keen eye for detail
• Fulfilling special requests from our guests, such as setting up special occasions or providing additional supplies

What You'll Bring

• Your unique personality and passion for delivering exceptional service
• A talent for detail and organization
• Excellent communication skills and a strong customer service ethic
• Previous experience in a similar role, ideally in a 5-star environment