Counter Manager

21 hours ago


London, Greater London, United Kingdom NEOM Wellbeing Full time
Job Description:

This is a full-time position at 37.5 hours a week, 5 days a week.

Your counter is one of our many wellbeing hubs across the UK and Ireland, playing a vital part in the retail side of NEOM.

The ideal candidate must be available to work weekdays and weekends, including late nights and travel to other stores may be required.

  • Responsible for the day-to-day running of one of our Counters in a department store setting
  • Drive forward sales, KPIs, and company objectives
  • Complete targets, rotas, and weekly reports
  • Organise and support in-store and field events to promote NEOM as a brand while working with partnering businesses
  • Recruit, develop, and mentor a team with a focus on training and education
  • Always provide the highest standard of NEOM Customer Experience on counter to inspire wellbeing
  • Proactively identify opportunities to contribute to the wellbeing of our people & planet, fundraise for our partnered charity, through in-store events and/or brand partnerships
  • Lead and champion our community initiatives providing inspiration and opportunities for volunteering, bettering your store's local community, and ensuring an inclusive environment

What We Are Looking For:

  • Minimum 2 years experience managing a Counter or Store
  • Retail experience within the health/beauty industry
  • Genuine interest in wellbeing
  • A love of customer service and the ability to inspire colleagues
  • Meticulous attention to detail
  • Someone who thrives in a collaborative and supportive team
  • Alignment with NEOM values with a keen interest in wellbeing
  • Positive energy that will inspire others

We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience.


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