Store Operations Manager

2 weeks ago


Mansfield, Nottinghamshire, United Kingdom Sense Full time

Shop Manager

About the role

Sense is a charity that believes everyone should be able to live their life to the fullest, regardless of their abilities. We are currently seeking a skilled Shop Manager to lead our team in Mansfield and contribute to our mission.

This is an exciting opportunity to join our network of over 120 shops and be part of our shop growth programme. As a Shop Manager, you will be responsible for leading and inspiring a team of volunteers, delivering excellent customer service, and driving sales and community engagement.

Some key areas of ownership for this role include:

  1. Building and training a high-performing team of volunteers
  2. Delivering exceptional shop standards, offer, and customer engagement
  3. Driving stock generation and community outreach

Key skills and experience:

  1. The successful applicant will need to be self-motivated, creative, and a great communicator with a passion for charity retail
  2. Experience of inspiring a team to provide excellent customer service
  3. An eye for detail to ensure a safe, clean, and inviting environment for customers, staff, and volunteers
  4. Experience of working in a retail environment or within a team leader position

This role requires flexibility to work Bank Holidays and weekends as required.

To be considered for this role, please submit your application using the link below. We look forward to reviewing your application.



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