Transportation Solutions Manager

1 week ago


Glasgow, Glasgow City, United Kingdom Volvo Group Full time

Salary: £45,000 p.a. + company bonus + company van

About the Role

We are seeking a skilled and motivated Workshop Controller to join our team at our Glasgow West depot.

Key Responsibilities
  • Manage Work In Progress (WIP), oversee the workshop team and regularly manage customer expectations
  • Proactively manage the GVS process from 'planning' to 'invoice/claim' closure as a key member of the dealer management team
  • Ensure service and repair work is completed to time and quality standards, and all invoice/claim documents are complete and accurate
  • Manage customer expectations, job profitability, and workshop productivity targets daily to optimize workshop profitability

Requirements

  • Candidates will hold City & Guilds NVQ Level 3 in heavy vehicle or equivalent and have previous experience supervising in a commercial vehicle workshop
  • Knowledge of VOSA requirements, MOT Testers manual, Warranty and Contract scope and procedures, workshop KPIs, and understanding of Operator License Laws and Regulations
  • Excellent written and verbal communication skills, with the ability to motivate, coach, and guide others in their objectives

What's in it for you?

  • Competitive salary plus company bonus
  • Company van
  • Discounts for family and friends on many High St retailers, theme parks, travel, and more
  • Company pension

Our Company Culture

We value inclusion, diversity, and equity, providing a safe and supportive environment free of harassment and discrimination. We encourage applicants who may not meet every qualification to apply and let us decide.



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