Pet Insurance Sales Representative
4 weeks ago
Job Title: Outbound Telesales Executive
Location: Aylesbury
CPI Selection is seeking a skilled Telesales Agent to join our team. As a Telesales Agent, you will be responsible for responding to customer enquiries, providing quotations and policies for various insurance products, and making outbound calls to offer insurance quotations to existing customers and warm leads.
Main Responsibilities:
- Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products efficiently, professionally and at all times
- Making outbound calls to offer insurance quotations to existing customers and other warm leads
- Making accurate, rapid cost calculations and providing customers with quotations
- Identifying customers' needs, highlighting products' features and benefits of policies
- Maintaining customer records and taking telephone payments in compliance with security protocols
Key Skills and Attributes:
- Effective questioning and listening skills
- Good organisational and interpersonal skills
- Ability to work under pressure and to tight deadlines
- Computer literate (MS Office) with keyboard skills
- Precise comprehension and ability to communicate clearly in both verbal and written form
- Ability to work to agreed performance targets
- Ability to work independently and as part of a team
About the Business:
CPI Selection administers a range of pet insurance policies, including those on behalf of The Kennel Club and other affinity partners, providing peace of mind for owners and the best possible care and protection for their pet.
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