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Care Supervisor

1 month ago


London, Greater London, United Kingdom Superior Healthcare Full time
Job Title: Care Supervisor - Complex Care Specialist

We are seeking a dedicated Care Supervisor to join our dynamic team at Superior Healthcare. As a Care Supervisor, you will play a vital role in overseeing the care of clients with complex needs, ensuring they receive exceptional service from a well-trained and compassionate team.

Key Responsibilities:

  • Work closely with the Nurse Manager to setup new care packages and maintain regular shifts within your client caseload.
  • Uphold familiarity with each client's requirements, providing consistent and personalized care per their care plan.
  • Identify and communicate upcoming staffing gaps and introduce new hires to clients.
  • Mentor support workers and conduct observations to ensure they possess the necessary clinical skills.
  • Monitor client satisfaction, escalate concerns, and produce monthly reports to track progress.

Requirements:

  • Previous experience working with people who have disabilities and complex health needs, such as tracheostomies, ventilators, gastrostomy tubes, and bowel management care.
  • Attend mandatory paid training, including achieving a QCF Level 3 within two years of employment.

Benefits of working for Superior Healthcare:

  • Choose a flexible or permanent contract.
  • Blue light card - we'll pay for it.
  • We are a Real Living Wage Employer.
  • Enroll onto a Level 2 to Level 5 diploma.
  • Earn a £50 voucher for every friend you refer who joins our team.
  • Thorough paid training and supported induction, with annual paid refreshers.
  • We help you save for Christmas.
  • Wellbeing support including up to 6 face-to-face counselling sessions.
  • In-house wellbeing team to support you 24/7 live chat and video calls with trained counsellors, and free financial and legal advice.
  • We reward Employees of the Month with a £100 voucher.
  • Consistent support from our team of Nurses and Field Care Supervisors.
  • In-house womens health support.
  • Accumulate holiday pay as you work.
  • We match your pension contributions.
  • On-going paid CPD-training and clinical supervision to support revalidation requirements.
  • Employee events throughout the year, including breakfast clubs, summer BBQ and Christmas party.
  • Enjoy a company car for personal and professional use.
  • 25 days annual leave, plus bank holidays and your birthday.
  • £100 Specsavers voucher for eye tests and glasses.