IT Infrastructure Manager

5 days ago


Gloucester, Gloucestershire, United Kingdom Sopra Steria Full time
About the Role

We are seeking an experienced Infrastructure Team Lead to join our team in Gloucester. As a key member of our team, you will be responsible for owning the technical configuration and architecture of the system, ensuring seamless integration across all interfaces. You will build and maintain strong relationships with customers and third-party partners, guiding key decisions to shape service outcomes.

The successful candidate will lead the team in triaging, investigating, and resolving incidents, changes, and system stories, optimising resource use for timely, effective resolution. You will monitor and maintain system health to ensure consistent, high-level service delivery, and take charge of troubleshooting and resolving deployment issues, including hardware, software, and networking challenges.

This role is ideal for someone who is solution-focused, has strong analytical skills, and can work effectively in a fast-paced environment. The ideal candidate will have proven experience in mentoring, supporting, and developing team members, fostering growth and collaboration.

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