Store Operations Manager

2 weeks ago


London, Greater London, United Kingdom H&M Group Full time

As a Store Operations Manager at H&M White City, you will be responsible for overseeing a department to support the Sales and Profit of the store. This permanent position offers 39 hours per week.

You will lead with a vision to secure the best experience for all our colleagues and customers. Your team's performance will be evaluated regularly, providing feedback and supporting succession through development and training.

Sales & Profit KPI's for your department will be analysed and followed up on. Ensuring Health & Safety, legal, and security standards are in accordance with H&M standards and local laws is crucial to securing employees' and customers' safety.

A salary of approximately £35,000-£45,000 per annum is expected, depending on location and experience.

We are looking for candidates with management experience in a customer-facing environment, previous experience leading and managing teams, a passion for profitability and people, and a Customer-first mindset.



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