NCR Facilitator

10 hours ago

Bridgwater, Somerset, United Kingdom Manpower UK Full time
Job Title: NCR Facilitator

Location: Hybrid working between our Bridgwater site and home

Salary: £135 Per Day

Hours: Full Time, 37.5 hours per week - 7.5 hours per day 30 mins break

About the Role

The NCR Facilitator plays a crucial role in expediting and supporting the timely completion of Non-conformance reports through the online NCR management tool. This involves monitoring several contracts to ensure stakeholders complete their activities within predetermined action and escalation time frames.

The successful candidate will attend NCR meetings for Contracts they are responsible for and provide support for accelerating the review where necessary. Key responsibilities include:

  • Producing daily, weekly, monthly, and ad-hoc reporting to provide updates to stakeholders and senior management.
  • Supporting the organisation and running of Quality Exceptions Panels, including scheduling meetings, recording and minute-taking, and ensuring minutes are uploaded to the electronic records management system.
  • Liaising between the Multi-Disciplinary Team, Suppliers, and CCIS admin to expedite any CCIS (PLM) tool technical issues.
  • Implementing and monitoring the NCR status report within allocated Contracts.
  • Producing and analysing reports on NCR KPIs for the NCR Facilitation Lead and other stakeholders.
  • Supporting NCR stakeholders to manage the NCR process in a timely manner.
  • Ensuring all Non-Conformance processing tool/s and management process issues are captured, monitored, and addressed.
  • Expediting stakeholders to meet contractual obligations in terms of responses.
  • Adhering to the 21-day procedure target for manufacturing NCRs and 28 days for site NCRs to provide a response to the contractor.
  • Tool enhancements, awareness & training, onboarding & issue support.
  • Escalating as appropriate where the NCR management procedure is not respected.
  • Supporting access to the Non-Conformance processing tool for all users.
Essential Skills

The ideal candidate will possess:

  • Experience of proposing and implementing quality-related solutions.
  • Experience of interfacing with project teams, supply chain organisations, and independent third parties.
  • Problem-solving skills, including interaction and resolving issues with a wide range of stakeholders in a multi-cultural environment.
  • Continuous improvement.
Key Competencies

The successful candidate will demonstrate:

  • Integrity, including being positive in approach, remaining calm and determined under pressure, and creating a climate of trust.
  • Impact, including getting results, preventing issues, and driving solutions.
  • Inclusion, including building effective relationships, demonstrating confidence in others' ability to perform to the highest standards, and motivating team members.
  • Inspiration, including the ability to innovate and think laterally to assure organisational learning processes are efficient and effective.

Manpower UK is acting as an Employment Business in relation to this vacancy.

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