Strategic HR Operations Leader

4 days ago


Blackburn, Blackburn with Darwen, United Kingdom EG Corporate Services Limited Full time

We are seeking a highly skilled Strategic HR Operations Leader to join our dynamic EG Group team. This is a key role within the HR Operations Team, offering front-line support to our colleagues and working closely with other members of the department to deliver a high-quality service.

About the Role

In this role, you will support the HR Operations function by delivering an efficient service to the business. You will be required to organise and prioritise your workload according to deadlines and the changing needs of the business and HR function.

Responsibilities
  • Manage a small team of HR Advisors and Coordinators, facilitating review and appraisal processes where necessary.
  • Proactively monitor ER cases, ensuring they are prioritised and support is provided to operational leads as soon as possible, while maintaining compliance with employment law.
  • Ensure SLAs are met or exceeded to contribute to a high-performing HR operations team.
  • C coach and develop leaders in managing change, development, capability, and performance-related issues, driving fairness, consistency, and transparency.
Requirements
  • CIPD Level 5 or Level 7 certification.
  • Ability to manage and develop a team.
  • Strong organisational skills with the ability to handle a fast-paced, process-focused environment.
  • Passionate about HR, a team player, with excellent communication skills.
Benefits

Our company offers a range of benefits, including a Performance-Based Bonus Scheme, Employee Life Assurance, EG Group Discounts, ASDA Discount Card, 10% off all ASDA stores, and access to our Learning Hub, the most extensive online course library in the world.

About Us

EG Group is one of the world's leading independent convenience retailers, with an extensive network of sites across international markets. We pride ourselves on being recognised for our investment model, trading performance, and providing a best-in-class customer experience in Grocery & Merchandise, Foodservice, and Fuel.


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