Business Operations Manager

1 week ago

aberdeenshire, United Kingdom Dignity Funeral Directors Full time
Business Leader - Funeral Operations

38.33 Hours per week

Location: Gordon & Watson Funeral Directors Brand, Aberdeen.

Salary: £36,000 per annum

Are you a forward-thinking leader with a flair for managing business operations and a passion for helping others? #WorkingWithDignity #DignifiedCareers

As a Business Leader at Dignity Funeral Directors, you will be at the forefront of our mission to provide comfort and support to families during their most challenging times. You will lead our teams of funeral professionals, ensuring that every aspect of our operations is conducted with excellence and efficiency. Your role will involve developing and implementing strategic initiatives to grow brand awareness in our communities.

This role would suit someone who:

  • Has previous management, supervisory or team leadership experience.
  • Comfortable with all aspects of people management: conducting 121s, annual reviews, disciplinaries, managing holiday rotas etc.
  • Acts as a role model to your team, protecting your brand through problem-solving and process management whilst consistently growing your people.
  • Able to influence, build and maintain long-term relationships both within stakeholder management and working within your local community.
  • Is an agile, well-organised, and motivational leader who can engage develop and lead individuals to deliver results.
  • Has strong commercial acumen and can understand the importance of pricing, products, promotion, and brand profitability.
  • Full UK Manual Driving License – Site travel is included in this role.

Here is what a typical day could look like with us:

  • Oversee all network sites within your brand, ensuring front and back-of-house operational efficiency.
  • Carefully monitoring a designated budget ensures that value for money is achieved in all circumstances through monitoring and control of expenditure.
  • Continuously embedding a positive, engaging, and inclusive working environment where collaboration is key.
  • Identifying ways to embed your brand within the local community; reviewing ways to continuously improve the services we provide and understand your wider market.
  • Collaborate with the wider Dignity network to optimise the Care of the Deceased and to efficiently deliver funerals.

We wouldn't be able to provide this integral service without our people. If you'd like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you

What we offer to you:

  • Annual salary of £36,000
  • 25 Days Holiday + Bank Holidays.
  • BUPA Private Healthcare (Self).
  • Life Assurance X2 Salary.
  • Comprehensive Sickness Scheme.
  • Company Car Allowance.
  • Access to our Internal Development Schemes.

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