Financial Services Support Lead

1 week ago


Bristol, Bristol, United Kingdom Pax2Pay Ltd Full time
About Us

Pax2pay Ltd is a leading company in the financial services industry, specialising in payments and card settlement. We are committed to delivering exceptional service to our customers and partners, and we are looking for talented individuals to join our team.

The Role:

We are seeking an experienced Business Operations Specialist to support our daily operations, card settlement, and financial operations processes. This is a highly organised, detail-oriented, and analytical position that requires excellent problem-solving and reconciliation skills.

Key Responsibilities:

* Review customer rebate queries and reconcile customer payments and supplier invoices
* Gather data for regulatory or supplier submissions
* Improve and streamline business processes using the CRM system
* Provide customer support

Requirements:

* Previous experience in business support or payment operations
* Working knowledge of CRM systems
* Experience working in a regulated environment

We Offer:

* Competitive salary (£50,000 - £60,000 per annum)
* Flexible working environment
* Perkbox benefits

Our team is passionate about delivering exceptional service to our customers and partners, and we are committed to creating a positive and supportive work environment.

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