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Technical Systems Coordinator

2 months ago

London, Greater London, United Kingdom Brackenberry Full time

Brackenberry Ltd is collaborating with a Local Authority to recruit a Technical Systems Coordinator for a 3-month engagement, with a strong possibility of extension based on client needs. We invite qualified candidates to submit their CVs for consideration.

Compensation: £24.54 per hour

Overview:

  • Join a dedicated team focused on maintaining the reliability and accessibility of all revenue and benefits systems. This role is crucial for ensuring the precise and timely distribution of documentation related to council tax, business rates, and housing benefit overpayments.
  • Take charge of daily systems management tasks, including planning and coordinating system reconciliations and managing batch processing schedules.
  • Provide technical support and expertise for departmental initiatives and transformative projects.

Key Responsibilities:

  • Offer guidance and expertise on revenue and benefits application management, delivering cost-effective and innovative solutions.
  • Address and resolve user inquiries, including complex issues escalated from senior management.
  • Generate housing benefit and council tax reduction award notifications, along with debtor invoices, council tax, and business rate bills, reminders, and summonses.
  • Establish and oversee the production of batch schedules, making necessary adjustments to accommodate evolving software, business processes, and priorities.
  • Ensure the timely scheduling and production of all direct debits related to council tax and business rates.

Required Experience:

  • Recent experience in supporting system applications within a Local Government context.
  • Proficiency in data management and audit functions.

Additional Information:

  • Immediate availability or short notice readiness is essential.
  • Eligibility to work in the U.K. is required.

Disclaimer: Brackenberry Ltd operates as an Employment Business for this position. We are committed to fostering equality in the workplace and are an equal opportunity employer. All roles are typically temporary, with the potential for extensions or permanent placements. Important: By applying, you grant permission for us to submit your CV for this role, unless you specify otherwise. If the position necessitates an enhanced DBS check, it must be obtained through us or accompanied by a subscription to the DBS updating service.