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Apprentice Administrator

2 months ago

Keighley, Bradford, United Kingdom Airedale NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as an Apprentice Appointment Administrator. In this role, you will provide administrative support to the Outpatient Appointment Administrators, ensuring the smooth operation of the Booking Offices.

Key Responsibilities
  • Assist with the management of appointment bookings, ensuring compliance with Trust policies and guidelines.
  • Provide administrative support, including data input, correspondence, and case note management.
  • Ensure accurate and timely communication with patients, relatives, and colleagues.
  • Collaborate with staff to ensure effective use of resources and efficient workflow.
  • Undertake other duties as directed by the Outpatient Appointment Manager or Supervisor.
Person Specification
  • Good general standard of education, including English and Maths grade A-C or equivalent.
  • Awareness of national waiting list targets and Trust policies on waiting list management.
  • Knowledge of NHS organizations and working practices.
  • IT and keyboard skills in an office setting, with knowledge of Microsoft office software packages.
  • Good communication and interpersonal skills, with a good telephone manner.
What We Offer

Airedale NHS Foundation Trust offers a range of benefits to its employees, including a cycle to work scheme, travel scheme, childcare vouchers, and an employee assistance programme. We are committed to providing a supportive and inclusive work environment, where everyone feels valued and respected.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering excellent patient care, we encourage you to apply for this exciting opportunity.